Housekeeper

The role of our Housekeeper is to create a comfortable and clean environment for all service users of the home by cleaning and maintaining all areas of the Home to a high standard, including the laundry of resident’s clothing, bedding and soft furnishings as required.

Central to this role is:

· The provision of person-centred domestic services that always ensures the dignity, respect and enablement of all people that use our service

· Innovation – looking for new and innovative ways to deliver high levels of cleanliness and hygiene across the Home and seeking out and implementing feedback received.

· Ensuring everyday excellence in the delivery of domestic services by working as part of a team in aiming and achieving the highest standards of cleanliness across the home.

You must also be:

· Committed to working within the frameworks set out by the RQIA and other bodies in a manner which underpins the Company’s values, policies and procedures.

· Receptive to ongoing training and demonstrate a desire to invest time and effort in your own personal development

· Maintain resident, staff and business confidentiality at all times. This is inclusive of social media.
Key responsibilities

Housekeeping:

• Completing weekly rotas for the Domestic and Laundry Team
• Prioritising workload of, and allocating tasks to, domestic and laundry staff.
• Creating and maintaining cleaning schedules (daily, weekly, monthly etc.) for all areas of the Home (excluding those maintained by kitchen staff)
• Ensuring that the following are carried out at appropriate intervals:
• Thorough cleaning of all areas
• Dusting, vacuuming and washing down of all areas
• Cleaning of all windows
• Polishing of mirrors and furniture (as applicable)
• Shampooing of carpets
• Cleaning of curtains/blinds
• Emptying/cleaning of waste bins
• Restocking of toilet rolls, soaps, handtowels etc
• Disinfecting of bathrooms.
• Conducting random audit checks of all areas of the Home (excluding those maintained by kitchen staff) at appropriate intervals, to ensure cleaning has been properly carried out.
• Continuously assessing the work of domestic and laundry staff to ensure consistently high standards.
• Liaising with the Home Manager regarding the effectiveness of cleaning products and ensure their safe storage.

Budgetary / financial control:

• Undertaking periodic stock checks and ensuring required stock is ordered in a timely manner
• Managing and maintaining agreed budgets, in conjunction with the Home Manager.

Training and development:

• Inducting, supervising and instructing junior and/or new staff members in all aspects of their work, providing support, guidance and mentorship when appropriate.
• Attending all mandatory training and staff meetings as required.

Health & Safety:

• Adhering to the company’s waste disposal policy.
• Reporting immediately to the Nurse Manager/Nurse in Charge any illness of an infectious nature or accident incurred by a client, colleague or self.
• Understanding and ensure the implementation of the company’s Health & Safety policy.
• Reporting to the Nurse Manager any faulty appliances, damaged furniture, equipment or any potential hazard.

Other

• Ensuring the security of the Home is maintained at all times.
• Any other duties as required.

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Person specification

Essential criteria

In addition to an enthusiastic attitude and a positive approach, we are looking for individuals who demonstrate the following experience, skills and attributes:

· Previous experience in a similar role

· A genuine interest and passion for working in an environment with people with various care needs and making a positive difference to all aspects of their daily living experience;

· A confident communicator with a good command of the English language, both written and spoken, who builds rapport easily with residents, relatives and colleagues;

· Ability to use own initiative and to work as a team player who can work effectively as a key member of a care team which is focused on delivering excellence;

· Kindness, empathy and an acute understanding of the challenges facing residents as they come to terms with living in a care environment;

· The ability satisfy the requirements of an Enhanced Access NI check.

Job Types: Full-time, Part-time, Permanent

Pay: From £13.00 per hour

Benefits:

• Discounted or free food
• On-site parking

Work Location: In person