Housekeeper

Excellence in every detail. Care in every corner. At Mirbeau, we believe every flawless guest experience begins behind the scenes. Mirbeau Inn & Spa Skaneateles is seeking a meticulous, reliable Housekeeper to join our refined environment and uphold the comfort, cleanliness and calm our guests expect- someone who understands that every surface, every fold, and every quiet touch is a reflection of our brand. If you’re the type who can spot a wrinkle in a stack of 100 towels- and fix it without hesitation- you embody the standard we strive for.

At Mirbeau, we’ve spent more than 25 years delivering award-winning hospitality rooted in wellness, care, and excellence. As a Forbes-rated, family-owned company, we’re committed to creating a workplace where our people feel supported, respected, and empowered to grow. That’s why health, balance, and well-being are core values in everything we do.

Job Summary

As a housekeeper for Mirbeau, you’ll be responsible for creating beautifully clean, thoughtfully prepared guest rooms and shared spaces that reflect the elevated standards of our resort and spa. Beyond sanitizing and maintaining rooms during and after stays, you will greet guests warmly, provide helpful information, and embody the professional yet welcoming spirit of our resort. This role is more than cleaning- your work will uphold a flawless, welcoming atmosphere where every detail reflects Mirbeau’s hospitality and our Forbes-rated standards. Our ideal candidate has a strong work ethic, sharp attention to detail, and the ability to multitask efficiently. With purpose and discretion, they understand that thoughtful housekeeping is key to exceptional hospitality. They notice what others overlook, knowing that the smallest touches- like perfectly folded linens and flawless rooms- helps to create a restorative environment where our guests can truly relax and rejuvenate.

Pay Rate: $16-$19 per hour plus tips. Hours between 10am and 4pm.

Only the best understand that perfection is found in every detail.

Come find your balance- and your future- with us.

Job Responsibilities

• Guest Service & Hospitality

• Greet guests warmly and respectfully, using Forbes and Mirbeau’s language standards

• Provide courteous, discreet service, with a respect for privacy, friendliness, and genuine hospitality

• Personalize interactions by using guest names when known, anticipating needs whenever possible

• Respond to guest needs, complaints, and requests with care, professionalism, and a sense of urgency

• Always represent Mirbeau’s refined standards with warmth and professionalism at all times

• Guest Room Cleaning & Preparation

• Thoroughly clean and reset guest rooms according to Mirbeau and Forbes-rated standards

• Sanitize and refresh all bathroom fixtures including tubs, showers, sinks, counters and toilets

• Dust and polish furniture, mirrors, artwork, and fixtures; vacuum carpets and mop floors

• Make beds with precision, and replace amenities, linens, towels and guest supplies

• Organize guest belongings respectfully in stayover rooms, respecting their privacy and preferences

• Report and return lost and found items to the Front Desk- labeled with room number and date

• Ensure all furniture, electronics, and room features are clean, functional, and in proper order

• Perform a final room inspection and report readiness to Housekeeping Management

• Supplies & Equipment Management

• Maintain fully stocked housekeeping carts and linen closets, keeping them tidy and well-organized

• Use only resort-approved cleaning supplies as directed; maintain all tools and equipment in safe, clean working condition

• Transport soiled linens to laundry during breaks to assist with laundry turnover

• Return housekeeping keys, equipment, and supplies to designated areas securely and properly

• Set up or return rollaway bed and cribs as needed

• Keep hallways carts and bins neat and unobtrusive to guests

• Professionalism & Work Ethic

• Arrive on time, in a clean uniform with name tag

• Maintain a neat, professional appearance, practicing proper hygiene

• Follow all housekeeping guidelines and complete cleaning tasks in a timely, organized manner

• Complete daily task lists efficiently and thoroughly, with attention to detail

• Adapt to changing priorities with flexibility and focus

• Report safety concerns, unusual room conditions, or maintenance needs to leadership immediately

• Team Communication & Collaboration

• Communicate clearly and respectfully with team members, leadership, and other departments

• Attend and participate in staff meetings and training sessions as required by the resort

• Share relevant guest feedback and/or operational concerns with management, as appropriate

• Support fellow team members in maintaining the pace, standard and flow of daily operations

• Support a positive and productive work environment through helpfulness, professionalism and accountability

• Perform additional tasks and/or support other departments as requested

Qualifications, Skills & Educational Requirements

• Experience & Education

• Previous hotel or resort housekeeping experience preferred

• Ability to quickly learn job responsibilities with minimal training

• Skills & Personal Attributes

• Strong attention to detail and commitment to cleanliness

• Neat, well-groomed and professional appearance at all times

• Pleasant, polite demeanor with a positive attitude

• Service-minded- committed to creating a welcoming and comfortable guest environment

• Able to work independently with minimal supervision, as well as part of a team when needed

• Self-motivated and strong time management skills

• Dependable, punctual, and organized

• Flexible with changing priorities or assignments

• Communication

• Must understand and be able to communicate in English- both verbal and written- as required for guest interaction and team collaboration

• Must follow all Forbes and Mirbeau language standards when interacting with guests

• Physical Requirements

  • Must be in good physical health
  • Able to stand, walk, bend, and perform repetitive motions for extended periods
  • Capable of lifting and carrying up to 40 lbs safely and regularly

Employee Perks & Company Benefits

• Discounted rates for services and retail items within the spa!!
• 401K with company match
• Medical, Dental, Vision and Life Insurance Plan
• Employee Assistance Program and Resources
• Paid time off for full-time AND part-time employees!!
• Holiday Pay
• Career advancement potential within the company
• Anniversary Program!!
• Work Performance Incentives
• And more!!!

Only the best understand that perfection is found in every detail.

Come find your balance- and your future- with us.