Housekeeper

To apply, please go to the Women's Aid Leicestershire Ltd. website to submit an application form for this role:

https://wa-leicester.org.uk/work-for-us/

Due to the nature of the role this post is open to women only under the Equality Act 2010, Schedule 9, Part 1 and subject to enhanced DBS checks.

Please note that if you have previously accessed support from WALL, you will need to have completed your support two years ago or more before you can apply for a role.

1 BASE

Leicester

2 CONTRACT

Permanent

3 SALARY

£12.71 per hour

4 HOURS OF WORK 15 hours per week, Wednesday - Friday, 9am - 2pm

5 MAIN TASKS

To ensure the refuge, including the external environment, is cleaned and maintained to hygiene and safety standards

6 Key Responsibilities

• To ensure the appropriate standards of cleanliness and hygiene are maintained, including food hygiene and safety requirements.
• To ensure the buildings and grounds are maintained satisfactorily.
• To ensure the confidentiality of clients and the nature of the business.
• To be proactive in promoting and implementing the Project’s Equal Opportunities Policy and practices in both employment and service delivery.

7 Duties
7.1 To ensure the appropriate standards of cleanliness and hygiene are maintained including food hygiene and safety requirements.

• Cleaning, washing, sweeping, mopping, polishing and vacuum of designated areas and equipment to the required standard.
• Emptying litter bins, etc., and removing waste to designated areas.
• Cleaning of toilets and washrooms to the required standard where allocated.
• Spray cleaning, scrubbing floors and re-sealing with polish.
• Using powered equipment where necessary (scrubbing machines, wet pick-up machines, vacuum cleaners).
• Cleaning of working surfaces and other furniture as directed.
• Clearing up after flooding and/or any other emergency cleaning.
• To carry out fire and health safety checks and report any maintenance issues and Health & Safety concerns.

7.2 To ensure the buildings and grounds are maintained satisfactorily

• To sweep outside regularly.
• To litter pick where applicable.
• To carry out fire and health safety checks and report any maintenance issues and Health & Safety concerns.

7.3 To ensure the confidentiality of clients

• To protect the confidentiality of the address of the refuge and all matters relating to the residents and their children, and act in accordance with the policies of the organisation.

7.4 General

• To act in accordance with the policies and practices of WALL, in particular to maintain the strict confidentiality of the Refuges.
• To act in a fair and supportive way and positively promote equal opportunities and eradicate discrimination.
• To work in a safe and responsible way ensuring that safety procedures are followed and that you do not endanger yourself, your colleagues or service users.
• To be punctual and minimise absence from work.

7.5 Other duties commensurate with responsibilities

• To attend all supervision, staff meetings and training days.
• To undertake such other duties, training and/or hours of work as may be reasonably required, and which are consistent with the general level of responsibility of this role.

7.6 Line Management relationship

• Post holder will be line managed by the Refuge Manager.

PERSON SPECIFICATION:

Qualifications

Desirable requirements:
Literacy and numeracy qualification

First Aid qualification

Method of Assessment:

Application Form, Interview

Experience

Essential requirements:
At least a year’s experience of cleaning a large property.

Desirable requirements:

Experience of working in the voluntary sector.

Experience of cleaning a large, commercial property.

Method of assessment:

Application Form, Interview, References

Knowledge and Skills

Essential requirements:

Basic numeracy and literacy skill and ability.

Able to communicate well.

Ability to maintain confidentiality.

Ability to work in a non-discriminative way and promote equality of opportunity.

Ability to work on own initiative and as part of a team.

Ability to work under pressure and cope with the stress of others.

Reliable and a good timekeeper.

Able to work on own initiative and as part of a team.

Knowledge of safe manual handling practices.

Knowledge of basic health and safety procedures relating to cleaning and maintaining a property.

Method of assessment:

Interview, References

Personal Attributes

Essential requirements:

Ability to work under pressure and cope with the stress of others

Reliable and a good timekeeper

Method of assessment:

References

Other Requirements

Essential requirements:
These posts are exempt from the Rehabilitation of Offenders Act 1976 under (Exemption Amendments Order 1986).

Able to work to Policies and Procedures.

Available to work occasional evenings and occasional weekends.

A willingness to travel to other safe accommodation sites for housekeeping duties as required.

A willingness to be flexible and adapt to changing needs.

Full driving licence and access to own vehicle

Method of Assessment:

DBS Application, ID Documents, References

Job Type: Part-time

Pay: £12.71 per hour

Benefits:

• Additional leave
• Casual dress
• Company pension
• Sick pay

Experience:

• Housekeeping / cleaning: 2 years (preferred)

Licence/Certification:

• Enhanced DBS (preferred)

Work Location: In person