Housekeeper / General Assistant

About the role

This is a varied role working across Hulbert House and our portfolio of short-term rental properties. It's ideal for someone who enjoys being hands-on, takes real pride in their work and understands that in a small luxury property, it's the little things that make a big difference.

Key responsibilities

• Servicing our short-term rental properties
• Housekeeping guest rooms and common areas to a very high standard
• Preparing rooms for arrivals and completing turndown service
• Assisting with breakfast and dinner service and guest hosting where required
• Helping prepare and serve food and beverages
• Supporting the wider team wherever needed
• Maintaining the presentation and character of our properties
• Carrying out minor gardening and landscaping duties from time to time, including sweeping paths and outdoor areas, mowing lawns, weeding gardens and light hedge trimming.

About you

• Previous housekeeping experience, ideally within a luxury hotel, lodge or premium accommodation environment
• Natural hosting abilities for breakfast, canapés and/or dinner services
• An exceptional eye for detail and pride in presentation
• A positive, energetic and can-do attitude
• Strong organisational and communication skills
• The ability to work independently while being a great team player
• A genuine interest in hospitality and looking after guests
• A willingness to get stuck in and assist with general property upkeep when required
• Flexibility to work mornings, evenings, weekends and public holidays
• A full New Zealand driver's licence or equivalent overseas licence

About us

Hulbert House is one of Queenstown's original residences and was once the Gold Receiver's House for the region, playing an important role during the early days of the Central Otago goldfields. Built in 1887 and lovingly restored, today the heritage home combines its Victorian character with contemporary comfort and a genuinely personal approach to hospitality. We are proud to have recently been awarded One MICHELIN Key for 2026, placing Hulbert House among a select group of recognised properties in New Zealand.

Benefits

• Minimum 30 hours per week, across 4–5 days
• Starting in October, with sustainable hours through to 31 March 2027
• Aiming to provide the same two days off each week wherever operationally possible
• Delicious staff lunch prepared daily by our chef
• Gratuities from guests shared equally across the team
• Opportunities to learn, develop and take on additional responsibilities
• A supportive and inclusive working environment
• The opportunity to work within an internationally recognised MICHELIN Key property

At Hulbert House, we’re not interested in creating a workplace that feels corporate or hierarchical. Our small team are the custodians of a very special property and we want people who are approachable, hardworking and proud of what they do.

If you take pride in your work, notice the details others might miss and enjoy creating great experiences for guests, we’d love to hear from you.

Applicants must have a good command of English and be legally entitled to work in New Zealand. Applicants must be New Zealand Citizens, Permanent Residents or hold a current and open work visa with at least 6 months remaining until expiry.

Full New Zealand driver’s licence or equivalent overseas licence essential.

Subsidised staff accommodation available.