Housekeeping Assistant

At Dean Group, we reimagine hospitality with character, not conformity. Founded in Dublin and now growing across Europe and the US, we create hotels shaped by personality, culture, and a heart-led hustle. Each of our hotels, restaurants, bars and gyms tells its own story, brought to life through humble hospitality and genuine human connection. Our people are at the centre of it all. They show up with individuality, warmth and curiosity, shaping who we are and how guests experience our hotels every day. We welcome fresh thinking and imagination, because playing it safe never made anything unforgettable.

We are currently seeking a Housekeeping Assistant to join the team in The Dean Docklands. The ideal candidate will have a passion for details, with previous experience in Housekeeping, cleaning or hospitality roles.

Key Areas

• Room & Public Area Servicing
• Operational Accuracy & Support
• Guest Interaction & Professionalism
• Health, Safety & Procedures

Job Purpose

The Housekeeping Assistant plays a vital role in ensuring guest comfort, satisfaction, and safety through daily cleaning and servicing of rooms and hotel areas. This hands-on position contributes directly to the guest experience by maintaining a clean, welcoming environment and working efficiently as part of the housekeeping team.

Key Deliverables

Room & Public Area Servicing

• Clean and service guest rooms to the required brand standard
• Maintain cleanliness of hallways, public restrooms, stairways, and other common areas
• Replace guest amenities and restock stationery, towels, and linens as needed
• Clean carpets, hard floors, furnishings, and surfaces using appropriate techniques
• Remove rubbish and dirty linen using trolleys and designated disposal points

Operational Accuracy & Support

• Report any maintenance or damage issues promptly to the Housekeeping Manager
• Communicate room status (e.g. DND, no service, vacant) clearly and consistently
• Ensure trolleys are cleaned and stocked at the end of each shift
• Collect and return food trays, keeping corridors clear and safe

Guest Interaction & Professionalism

• Greet guests in a polite, friendly manner and respond to requests when needed
• Assist with luggage handling or directions when requested
• Ensure guest privacy and security is maintained at all times
• Handle keys responsibly and return them at the end of each shift

Health & Safety & Procedures

• Follow all hotel policies, including fire safety, manual handling, and hygiene standards
• Know emergency evacuation procedures and participate in drills and training
• Keep staff areas clean, organised, and hazard-free
• Record and hand over lost property items according to hotel policy

Preferred Experience

• Previous experience in hotel or housekeeping preferred but not essential
• Positive, can-do attitude with attention to detail
• Strong communication skills
• Self-motivated, reliable, and team-oriented
• Flexibility to work early and late shifts, including weekends

Benefits:

• Global discounted staff room rates across the group

• 50% off Food and 25% Beverage across the group

• Friends and Family discount

• Gym Membership Discounts*

• Continual training and development

• Career progression within the Group

• Gratuities *

• Meals on shift

• Bike to work scheme

• Taxsaver for travel

• Refer a friend scheme

• Wellness at work events and access to wellness platform

• Employment Assistance Programme

• Group discounts for cinema tickets, shopping deals etc

• Team appreciation days

• Regular funfilled activities and gatherings for all teams across the group

• Applicable to certain positions

Dean Group owns and operates a number of hotel across Ireland, in certain instances we may feel your skills and experience may suit another role we have available. By submitting your application, you are permitting Dean Group to contact you for other opportunities within the Group

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