Housekeeping Assistant

About us

Rooted in local heritage, the Cornwall Hotel Collection is known for exceptional service, award-winning dining, and inspiring locations at the heart of Cornish hospitality.

Our collection includes four distinctive hotels: The Alverton, a historic hillside retreat; The Greenbank, set on the enchanting waterfront; The Falmouth, an iconic Victorian landmark; and our newest addition, The Atlantic, offering stunning coastal views.

With exciting developments ahead, there’s never been a better time to join us.

We are currently seeking enthusiastic, friendly and detail-focused individuals to join our Housekeeping team at The Atlantic Hotel. This is a varied and hands-on role, ensuring our guest rooms and public areas are maintained to the highest standards to deliver exceptional guest experiences.

Please note, this is a permanent position.

Responsibilities

• Change bed linens and towels, ensuring all items are fresh and properly arranged
• Sweep, mop, vacuum floors, and dust surfaces to maintain a spotless environment
• Restock supplies such as toiletries, cleaning products, and linens as needed
• Report any maintenance issues or damages to management promptly
• Follow health and safety guidelines diligently to ensure a safe working environment
• Assist with specialised cleaning tasks such as carpet cleaning or deep cleans when required
• Provide excellent customer service by addressing guest requests politely and efficiently

Requirements

• Previous experience in housekeeping or commercial cleaning is preferred
• Ability to communicate effectively with team members
• Organised with excellent attention to detail to uphold high standards of cleanliness
• Ability to work independently and as part of a team in a fast-paced environment
• Reliable with a proactive approach to completing tasks efficiently
• Knowledge of health and safety regulations relevant to cleaning and hospitality environments

Benefits

• 100% shared tips
• Full training
• Opportunities to grow and progress within our four hotels
• Staff discount, including room rates, food and drink, spa treatments and free use of our leisure clubs (gym & swimming pool)
• Company Pension Contributions
• Competitive pay rate, above minimum wage
• The chance to participate in charity fundraisers and environmental initiatives
• Staff rewards and parties

*Please note, we not offer live in accommodation*

INDBOH