Housekeeping Assistant

Job Description – Housekeeping Associate

Properties: Flora Vythiri Resort, Wayanad / MYSA SkySuites, Lakkidi

Department: Housekeeping

Experience Required: Minimum 1 year of relevant experience in a similar role at a hotel or resort.

Roles & Responsibilities:

• Welcome guests courteously and respond to their queries and requests in a professional manner.
• Clean and service guest rooms, including changing bed linen and making beds to the prescribed standards.
• Replenish towels, toiletries, and bathroom amenities, including shampoo and soap.
• Sweep, mop, and vacuum floors, carpets, and other designated areas.
• Dust, clean, and polish furniture, fixtures, and room accessories.
• Empty waste bins and maintain cleanliness in guest rooms and assigned areas.
• Replenish minibar beverages and food items as per the prescribed standards.
• Maintain the cleanliness and hygiene of public areas, corridors, and other assigned spaces.
• Report maintenance defects, technical issues, and lost-and-found items promptly to the concerned supervisor.
• Update guest room status accurately on the room assignment sheet or designated housekeeping system.
• Ensure the proper use, handling, and storage of cleaning chemicals, equipment, and supplies.
• Maintain the cleanliness and stock levels of the housekeeping trolley and return it to the designated storage area at the end of the shift.
• Follow established housekeeping SOPs, hygiene standards, safety procedures, and guest service protocols.
• Coordinate with the Housekeeping Supervisor and Front Office team to ensure timely room readiness and guest satisfaction.

Candidate Requirements:

• Minimum 1 year of experience as a Housekeeping Associate or Room Attendant in a hotel or resort.
• Knowledge of guest room cleaning procedures, bathroom sanitation, and housekeeping standards.
• Good communication and interpersonal skills.
• Strong attention to detail, cleanliness, and personal grooming.
• Ability to work in shifts and meet operational requirements.
• A guest-focused attitude with a commitment to service quality and teamwork.

Contact : +91 6235593000

Job Types: Full-time, Permanent

Benefits:

• Food provided
• Health insurance
• Leave encashment
• Paid sick time
• Paid time off
• Provident Fund

Experience:

• Housekeeping: 1 year (Preferred)
• total work: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: In person