Housekeeping - Assistant Manager

Role & responsibilities

1. Supervise housekeeping staff: Assign daily tasks, monitor performance, and ensure quality standards are met.

• Staff scheduling: Prepare and manage duty rosters, shifts, and leave schedules to ensure adequate coverage.
• Training: Conduct regular training on cleaning techniques, safety procedures, infection control, and the use of cleaning equipment and chemicals.
• Performance evaluation: Assess staff performance and provide feedback or corrective action as needed.

2. Cleaning and Maintenance Oversight

• Ensure cleanliness: Supervise cleaning and sanitation of patient rooms, wards, ICUs, operation theatres, outpatient areas, corridors, offices, and washrooms.
• Maintain hygiene standards: Ensure all areas comply with hospital infection prevention and control (IPC) protocols.
• Monitor equipment and supplies: Ensure cleaning equipment (vacuum cleaners, scrubbers, etc.) are maintained and that adequate cleaning materials and PPE are available.
• Waste management: Ensure biomedical and general waste is properly segregated, collected, and disposed of as per hospital and local regulations.

3. Infection Control and Safety

• Compliance: Work closely with the infection control team to maintain hygiene and sanitation standards.
• Disinfection procedures: Supervise and verify daily and terminal cleaning, especially in high-risk areas (ICU, OT, isolation rooms).
• Pest control: Coordinate and monitor pest control activities.
• Health & safety: Ensure staff follow proper safety protocols when handling chemicals and equipment.

4. Administrative and Reporting Duties

• Documentation: Maintain cleaning checklists, daily logs, equipment maintenance records, and supply inventories.
• Inspections: Conduct regular area inspections and report deficiencies to management.
• Inventory control: Track cleaning materials and request replenishment as needed.
• Incident reporting: Report accidents, hazards, or maintenance issues promptly.

5. Coordination and Communication

• Liaison: Coordinate with nursing, maintenance, and infection control departments for housekeeping-related needs.
• Patient satisfaction: Respond promptly to patient or staff complaints regarding cleanliness.
• Emergency response: Organize housekeeping support during emergencies (e.g., spills, contamination incidents, disasters).

6. Quality Improvement

• Audits: Participate in cleanliness and infection control audits.
• Continuous improvement: Suggest and implement improvements to cleaning methods and procedures.
• Compliance: Ensure adherence to hospital policies, NABH/JCI accreditation standards (if applicable), and local health regulations.

Preferred candidate profile

Candidate should have Housekeeping experience in Hospital &/or Hotel setup