Housekeeping Attendant

Key Responsibilities:

• Clean and maintain guest rooms, bathrooms, and public areas in accordance with Hilton's brand standards.
• Change bed linens, vacuum, dust, mop, and sanitize surfaces to ensure cleanliness and guest satisfaction.
• Replenish guest room amenities such as towels, toiletries, coffee, and linens.
• Report maintenance issues, damages, or safety concerns to the Housekeeping Supervisor or Maintenance team.
• Ensure all housekeeping carts and supplies are stocked, organized, and ready for daily operations.
• Provide guests with extra towels, pillows, or supplies upon request, and ensure their comfort.
• Clean public areas such as lobbies, hallways, and bathrooms, ensuring all areas are well-maintained.
• Follow health, safety, and sanitation guidelines to ensure a safe and clean environment for both guests and team members.
• Assist in laundry duties when needed, including washing, drying, and folding linens and towels.
• Perform any other duties or tasks assigned by hotel management or the leadership team to support guest satisfaction, operational needs, and the overall success of the hotel.

Guest Satisfaction:

• Create a welcoming and pleasant environment for guests by maintaining a high level of cleanliness and attention to detail.
• Respond promptly to guest requests for extra linens, towels, or other amenities with a courteous and professional demeanor.
• Ensure that all guest requests for room changes or other accommodations are addressed with care and urgency.
• Assist in maintaining a quiet and peaceful atmosphere for guests during your shift.

Safety & Compliance:

• Adhere to all hotel safety policies and procedures, including the proper handling and storage of cleaning products and equipment.
• Follow Hilton’s Health and Safety Standards to ensure the cleanliness of rooms and public spaces.
• Report safety hazards or incidents immediately to management and follow up as required.
• Comply with all local regulations concerning safety, cleanliness, and guest services, including infection prevention standards.

Team Development:

• Work collaboratively with the housekeeping team to ensure efficient room turnover and operational success.
• Take direction from the Housekeeping Supervisor and assist with additional duties when needed.
• Assist new housekeeping staff with on-the-job training, demonstrating proper cleaning techniques and safety standards.
• Contribute to a positive and productive team atmosphere by supporting colleagues and maintaining a respectful environment.

Qualifications:

• Previous housekeeping or cleaning experience preferred but not required.
• Strong attention to detail and the ability to work efficiently with minimal supervision.
• Ability to lift, carry, and move cleaning equipment and supplies, as well as stand for long periods.
• Good physical condition, as the role involves frequent bending, lifting, and moving.
• Ability to communicate effectively with guests and team members.
• Flexibility to work various shifts, including weekends and holidays.
• Must be legally eligible to work in Canada.

Why Work With Us?

At Hampton Inn and Homewood Suites by Hilton Calgary Airport North, we create a workplace where employees are valued and have opportunities to grow and thrive. As a Housekeeping Attendant, you'll be part of a dynamic team in a company that believes in Hamptonality and Be at Home—creating a comfortable and welcoming environment for both our guests and team members.

How to Apply

Interested candidates are invited to submit their updated resume directly to: [email protected]

Email Subject: Application – Room Attendant / Houseperson Please indicate which position you are applying for.

We appreciate the interest of all applicants. Only candidates selected for further consideration will be contacted.

Equal Opportunity Employer

Hampton Inn by Hilton and Homewood Suites by Hilton Calgary Airport North are committed to providing an inclusive, respectful, and equitable workplace. Employment decisions are based on qualifications, experience, and operational requirements, in accordance with applicable employment and human rights legislation.

Pay: From $16.50 per hour

Benefits:

• On-site parking

Work Location: In person