Housekeeping

Gallery Hotel Bibra Lake

Position Title: Housekeeping Attendant
Reports To: Duty Manager/Hotel Manager
Location: Gallery Hotel Bibra Lake, Western Australia
Employment Type: Contractual/Self Employed

Position Summary

The Housekeeping Attendant is responsible for maintaining the cleanliness, hygiene, and presentation of guest rooms and bathrooms. The role ensures that rooms are cleaned and prepared to the hotel's standards, providing guests with a clean, comfortable, and welcoming environment.

Key Responsibilities

• Clean and service guest rooms and bathrooms
• Change bed linen, make beds, and replace towels and other room amenities.
• Replenish toiletries, tea and coffee supplies, and other guest amenities as required.
• Vacuum carpets, sweep and mop floors, dust furniture, and clean windows and surfaces as needed.
• Inspect rooms to ensure cleanliness, presentation, and readiness for incoming guests.
• Report maintenance issues, damaged furniture, missing items, and safety hazards to the supervisor or Hotel Manager.
• Follow established procedures for handling lost property and reporting items left behind by guests.
• Use cleaning chemicals and equipment safely and in accordance with workplace health and safety requirements.
• Maintain adequate stocks of cleaning supplies and report shortages.
• Follow infection control, hygiene, and workplace safety procedures.
• Complete assigned cleaning tasks within the required timeframes while maintaining quality standards.
• Respect guest privacy, hotel property, and confidential information.
• Work cooperatively with other housekeeping staff and hotel team members to support daily operations.
• Perform other reasonable duties as directed by the supervisor or Hotel Manager.

Skills and Qualifications

• Previous housekeeping or cleaning experience is preferred but not essential.
• Strong attention to detail and commitment to cleanliness.
• Good time management and organisational skills.
• Ability to work independently and as part of a team.
• Ability to follow instructions, cleaning procedures, and safety guidelines.
• Reliable, punctual, and professional work attitude.
• Good communication and problem-solving skills.
• Ability to perform physical tasks, including standing, bending, lifting, and pushing cleaning equipment, in accordance with workplace safety requirements.

Performance Expectations

The Housekeeping Attendant is expected to:

• Maintain high standards of room cleanliness and presentation.
• Complete assigned rooms and cleaning tasks within scheduled timeframes.
• Ensure rooms are ready for check-in according to hotel procedures.
• Minimise guest complaints relating to cleanliness and room presentation.
• Report maintenance concerns and operational issues promptly.
• Comply with hotel policies, procedures, and workplace health and safety requirements.

Working Relationships

The Housekeeping Attendant works closely with Hotel Manager, front office team, and maintenance personnel to ensure the smooth operation of the hotel and a positive guest experience.

Pay: $28.00 – $30.00 per hour

Expected hours: 15.0 per week

Benefits:

• Free food

Work Location: In person