Housekeeping Coordinator

POSITION SUMMARY

Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms.

Assist Housekeeping management in managing daily activities.

Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry.

Document and resolve issues with discrepant rooms with the Front Desk. Prepare and distribute room assignments to Housekeeping staff.

Record, monitor, and update list of ‘Do Not Disturb' rooms.

Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the ‘Do Not Disturb' list.

Complete required Housekeeping paperwork.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.

Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.

Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation.

Ensure adherence to quality expectations and standards.

Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.

Speak with others using clear and professional language; prepare and review written documents accurately and completely.

Enter and locate work-related information using computers.

Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

Perform other reasonable job duties as requested by Supervisors.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

JW Marriott Hotel Singapore South Beach

JW Marriott is part of Marriott International’s luxury portfolio and consists of more than 75 properties in gateway cities and distinctive locations around the world. These elegant hotels cater to sophisticated, self-assured travellers seeking The JW Treatment™ - the brand’s philosophy that true luxury is created by people who are passionate about what they do. JW Marriott hotels offer crafted experiences that bring to life the brand’s commitment to highly choreographed, anticipatory service and modern residential design, allowing guests to pursue their passions and leave even more fulfilled than when they arrived.

A design-led landmark in the heart of Singapore’s art and culture district, JW Marriott Singapore South Beach is a 634-room luxury hotel featuring nine food and beverage outlets, one grand ballroom, 17 meeting rooms and venues, as well as the signature Spa by JW. Our associates deliver warm, authentic service in a comfortable and luxurious atmosphere that cultivates fulfilling experiences for both our associates and our guests.