Housekeeping Coordinator

• Coordinate daily housekeeping activities and room assignments.
• Monitor room status updates, including vacant, occupied, clean, dirty, inspected, and out-of-order rooms.
• Coordinate with the Front Office regarding room priorities, VIP arrivals, early check-ins, and late check-outs.
• Follow up with room attendants, supervisors, and floor teams to ensure timely room readiness.
• Maintain effective communication between housekeeping and other hotel departments.
• Answer telephone calls and respond to housekeeping-related inquiries promptly and professionally.
• Record, assign, and follow up on guest requests, such as extra towels, pillows, amenities, baby cots, and additional housekeeping services.
• Ensure all guest requests and complaints are communicated to the appropriate team and resolved within the required timeframe.
• Maintain housekeeping logs, checklists, lost and found records, and other departmental documentation.

Work Location: In person