Housekeeping Intern

Housekeeping Intern

Department: Housekeeping
Reports To: Housekeeping Supervisor / Assigned Supervisor
Location: Kawit, Cavite
Employment Type: Internship / On-the-Job Training (OJT)

Position Overview

We are seeking a motivated, responsible, and detail-oriented Housekeeping Intern to join our Housekeeping Department. The successful candidate will assist in maintaining the cleanliness, sanitation, organization, and overall presentation of guest rooms and hotel public areas in accordance with established hotel standards.

This internship offers valuable hands-on experience in hotel housekeeping operations, including room preparation, cleaning procedures, sanitation practices, and guest service. Under the guidance of experienced hospitality professionals, the intern will gain practical exposure to daily hotel operations while developing essential skills in communication, teamwork, time management, and customer service.

Key Responsibilities

• Assist in cleaning, organizing, and preparing guest rooms in accordance with hotel standards, including bed making, dusting, vacuuming, surface cleaning, sanitizing, and replenishing guest amenities.
• Maintain the cleanliness, orderliness, and proper upkeep of hotel public areas, including lobbies, hallways, elevators, restrooms, and other designated spaces.
• Help monitor, organize, and replenish housekeeping supplies, guest amenities, and inventory.
• Ensure assigned guest rooms and public areas meet established cleanliness, sanitation, hygiene, and presentation standards.
• Respond to guest requests courteously and professionally to help promote guest comfort and satisfaction.
• Promptly report maintenance concerns, room deficiencies, damaged items, lost-and-found articles, and other issues to the appropriate hotel personnel.
• Follow hotel policies, standard operating procedures, and established guidelines for housekeeping, sanitation, hygiene, and workplace safety.
• Handle cleaning equipment, tools, and supplies properly and safely in accordance with hotel procedures.
• Keep housekeeping workstations, storage areas, tools, and equipment clean, organized, and well-maintained.
• Coordinate with the Housekeeping team and other hotel departments to support efficient daily operations.
• Perform other related housekeeping, administrative, and operational tasks as assigned by the immediate supervisor.

Qualifications

• Currently enrolled in a Bachelor's Degree in Hospitality Management or a related field.
• Able to submit a school-issued Memorandum of Agreement (MOA) and official internship endorsement, as required by the educational institution.
• Demonstrates strong attention to detail, organizational skills, and a commitment to cleanliness.
• Physically capable of performing routine housekeeping duties and related tasks.
• Able to understand and follow instructions, established procedures, and workplace standards.
• Works effectively both independently and as part of a team.
• Possesses good communication and interpersonal skills.
• Responsible, dependable, disciplined, and eager to learn.
• Demonstrates a customer-focused attitude and a commitment to professional service standards.
• Adaptable and willing to work in a fast-paced hotel environment.
• Willing to work flexible schedules, including weekends and holidays, when necessary.
• Willing to complete the internship at the hotel's location in Kawit, Cavite.

What You'll Gain

• Hands-on experience in actual hotel housekeeping operations.
• Practical training in guest room preparation, cleaning techniques, sanitation, and hotel housekeeping standards.
• Familiarity with hotel safety protocols, hygiene practices, and standard operating procedures.
• Opportunities to collaborate with experienced hospitality professionals and other hotel departments.
• Development of essential workplace skills, including teamwork, communication, time management, discipline, and customer service.
• The opportunity to apply academic knowledge and classroom learning in a professional hotel environment.

Benefits and Internship Perks

Internship benefits, training support, and other applicable arrangements will be discussed during the application or interview process, subject to company policies and internship guidelines.

Benefits:

• Company Christmas gift
• Company events
• Free parking
• On-site parking
• Opportunities for promotion
• Pay raise

Work Location: In person