Housekeeping Manager

We’re hiring a housekeeping manager to provide excellent sanitation and customer service to our hotel guests. You’ll be responsible for leading the housekeeping staff, ensuring team members perform their job duties to our high standards, and keeping the housekeeping department well-stocked with cleaning supplies. Applicants should have hospitality experience, enjoy their work, and demonstrate a commitment to meeting and exceeding guest expectations. Previous experience in a supervisory role is required. If this sounds like you, apply now!

Responsibilities

• Manage the daily tasks of the housekeeping department, including cleaning guest rooms and public areas
• Ensure all cleaning equipment is in proper working condition and make arrangements for repairs as needed
• Oversee the housekeeping department budget, take inventory, and ensure there is a stock of adequate cleaning supplies
• Handle the hiring and training of housekeeping staff so that they can achieve and exceed our standards of cleanliness and customer satisfaction
• Keep a record of areas cleaned by room attendants and make a note of any issues such as room damage or maintenance requests

Qualifications

• Must have a high school diploma or the equivalent (GED)
• At least 2+ years experience in hospitality or guest services
• Must possess excellent leadership, organizing, and customer service skills
• At least 3 years of experience in a senior role in the housekeeping department
• Strong understanding of environmental services (EVS) including cleaning processes and how to use a variety of cleaning supplies and equipment

About the company

At ARK, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things ARK!