Housekeeping Manager

Summary

JOB SCOPE:

• Responsible for assisting in the overall management of the housekeeping department; including staff supervision, scheduling, inspections of guest and staff areas and completing a variety of administrative duties and reports. Other duties as required.

JOB FUNCTIONS:

Supervision

• Distribute daily work assignments and inspects work performed.

• Monitor and controls various departmental operations and tasks.

• Complete and maintains various records and employee files.

• Inspect guest areas and back of house locations.

Staffing

• Train, counsel, evaluate, and counsel staff along contractual guidelines.

• Prepare daily staff assignments and scheduling.

• Attends departmental meetings and meets with assigned staff on a regular basis.

• Updates Housekeeping standards.

• Prepare weekly schedules according to the forecast and other factors.

• Delegate responsibilities.

Inventory Tasks

• Inventories, orders, and receives housekeeping equipment and supplies.

• Maintains key control.

Qualifications

ESSENTIAL:

• College degree preferably in Hospitality Management.

• 2 years of housekeeping supervisory experience.

• Previous experience managing Union Team members in accordance with Collective Bargaining Agreement

• Excellent verbal and written communication skills; fluent in English.

• Exceptional problem-solving skills and detail orientation.

• Ability to meet deadlines in fast-paced and high-pressure situations.

• Strong guest service orientation.

• A true desire to satisfy the needs of others in a fast-paced environment.

• Ethical Awareness (fairness, equity, integrity, and ethics.)

• Flexible team player.

• Self-Efficacy (confidence, good judgment, independence, and self-direction.)

• Creative (innovative and curious.)

• Service oriented style with professional presentations skills.

• Must be proficient in Microsoft Word and Excel.

• Must have excellent organizational, interpersonal and administrative skills.

DESIRABLE:

• Experience in upscale NYC hotel properties and/or knowledge of Housekeeping operating procedures.

• Experience managing Union Staff and/or knowledge of the Collective Bargaining Agreement.

• Familiarity with Opera and/or HotSOS hotel management systems.

Salary Ranges - $75,000 - $85,000 Annual Salary

All qualified candidates will receive consideration for employment without regard to race, color,

religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran

status.