Housekeeping Manager- HOD

Job Description – Housekeeping Manager

Position: Housekeeping Manager
Location: Naldera, Shimla, Himachal Pradesh
Company: Auramah Valley
Experience: 5–8 Years
Industry: Luxury Hospitality / Hotels / Resorts
Employment Type: Full-Time

Candidates must have relevant experience with Taj Hotels or The Oberoi Group.

About the Role

Auramah Valley is looking for an experienced and detail-oriented Housekeeping Manager to lead and manage housekeeping operations while maintaining the highest standards of cleanliness, hygiene, guest comfort, and service excellence.

Key Responsibilities

• Oversee daily housekeeping operations across guest areas, public areas, staff accommodation, and back-of-house areas.
• Maintain high standards of cleanliness, hygiene, and sanitation.
• Manage staff scheduling, duty allocation, attendance, and performance.
• Conduct regular inspections to ensure quality standards.
• Handle guest complaints and special housekeeping requests professionally.
• Manage inventory of linen, cleaning supplies, uniforms, and guest amenities.
• Coordinate with Purchase and Stores for timely procurement.
• Develop and implement SOPs, cleaning schedules, and checklists.
• Train and motivate housekeeping teams on service standards, grooming, and safety.
• Coordinate with Front Office, Engineering, and Maintenance teams.
• Ensure compliance with health, safety, and company policies.
• Prepare housekeeping reports and support cost-control initiatives.

Required Skills

• Strong leadership and team management skills.
• Excellent attention to detail and quality standards.
• Good communication and interpersonal skills.
• Strong problem-solving and decision-making abilities.
• Knowledge of housekeeping chemicals, equipment, and hygiene standards.
• Experience in inventory and cost management.
• Ability to manage operations in a fast-paced luxury hospitality environment.

Qualification

• Bachelor’s Degree / Diploma in Hotel Management or Hospitality preferred.
• Certification in Housekeeping Operations will be an added advantage.

Experience Requirements – Mandatory

• 5–8 years of relevant housekeeping experience in hotels, resorts, or luxury hospitality properties.
• Candidates must have relevant experience with Taj Hotels or The Oberoi Group.
• Candidates from other hotel groups will not be considered.
• Prior experience in a managerial/supervisory housekeeping role is preferred.
• Pan India candidates are welcome to apply.

Benefits

• Food provided
• Stay/Accommodation
• Transport
• Provident Fund
• Growth and career development opportunities
• Opportunity to work with a premium luxury hospitality project in Shimla

Work Location: Naldera, Shimla, Himachal Pradesh

Interested candidates with Taj or Oberoi experience may share their updated CV with the HR team at Auramah Valley.

Pay: ₹60,000.00 - ₹75,000.00 per month

Benefits:

• Food provided

Work Location: In person