Housekeeping Receptionist

Role Overview

We are looking for an organized, proactive, and customer-oriented Housekeeping Receptionist to join our team in Dian, Makati. In this dual role, you will manage front-desk reception duties while coordinating closely with the housekeeping team to ensure seamless guest check-ins, clean accommodations, and efficient daily operations.

Key Responsibilities:

1. Front Desk & Reception Duties

• Welcome and assist guests, tenants, or clients upon arrival with a professional and friendly attitude.
• Handle guest check-ins, check-outs, and room key issuances.
• Answer phone calls, respond to inquiries, and manage booking/reservation requests.
• Maintain a neat, clean, and welcoming front desk and lobby area.

2. Housekeeping Coordination

• Monitor real-time room statuses (occupied, vacant, clean, or needs cleaning) and update records accordingly.
• Coordinate daily cleaning schedules and task assignments for the housekeeping staff.
• Perform quick inspections of rooms and common areas to ensure cleanliness standards are met before guest arrivals.
• Report maintenance issues, damaged items, or necessary repairs to management immediately.

3. Administrative & Stock Management

• Maintain accurate daily logs of guest requests, cleaning status reports, and lost-and-found items.
• Track inventory levels for cleaning supplies, linens, and room amenities; report low stock for replenishment.
• Handle basic administrative tasks and customer feedback in a polite and helpful manner.

Qualifications & Requirements

• Experience: At least 1 year of experience in reception, front office, housekeeping coordination, or hospitality administration.
• Location: Must be willing and able to work on-site in Dian, Makati.
• Work Schedule: Must be flexible to work 6 days a week (including weekends/holidays if scheduled).
• Strong communication and interpersonal skills.
• Good organizational and multi-tasking abilities.
• Basic computer literacy (Microsoft Office, email, and property management systems).
• High attention to detail and a customer-service mindset.

Pay: Php20,000.00 - Php25,000.00 per month

Work Location: In person