Housekeeping Supervisor

• Operations & Cleanliness:

o            Ensure that all guest rooms, villas, public areas, and resort facilities are maintained in a clean condition in accordance with resort quality standards.

o            Conduct regular daily inspections of rooms ready for occupancy ("ready rooms") and public areas.

o            Manage and oversee laundry operations, linen management, and inventory control.

• Team Management & Leadership:

o            Lead, train, evaluate, and motivate all Housekeeping staff (Housekeeping Supervisor, Room Attendant, Public Area, Laundry).

o            Prepare daily/weekly staff schedules based on resort occupancy levels.

o            Foster a safe, harmonious, and productive work environment.

• Budget & Inventory Management:

o            Monitor the usage of cleaning chemicals, cleaning equipment, and guest amenities.

o            Conduct regular inventory control for linens, towels, amenities, and operational machinery/equipment.

o            Prepare the annual Housekeeping department budget and control operational costs.

• Coordination & Guest Services:

o            Work closely with the Front Office department regarding room status and special guest requests.

o            Coordinate with the Engineering/Maintenance department for repairs to the building structure, furnishings, and room facilities.

o            Handle guest complaints or requests regarding room cleanliness promptly and professionally.