Housekeeping Supervisor

• Coordinate the maintenance of rooms, public areas and housekeeping equipment
• Inspect rooms and public areas to ensure cleanliness level conforms to hotel standards
• Maintain inventory of housekeeping supplies and equipment
• Monitor turnover of rooms to ensure housekeeping efficiency
• Organize work activities for shift commencement and completion
• Plan resources and allocate work assignments to team members
• Supervise work performance to ensure cleaning and maintenance are carried out in accordance with SOPs.
• Execute response and recovery actions during emergency situations
• Resolve guests’ concerns and feedback
• Conducts training and coaching to team members
• Assist with cleaning duties as and when required

Requirements

• Min 2 years of supervisory experience in housekeeping operations
• Able to perform rotating shifts, including weekend and public holidays
• Team player with positive work attitude
• Possess good communication, interpersonal and leadership skills
• Has good observation and pays attention to details
• Ability to work independently and take initiative
• Able to start work within short notice will be an added advantage