Housekeeping Supervisor

Join us at Fairfield Inn & Suites Newport Cincinnati, where we believe in taking care of our employees so they can take care of our guests. As a Housekeeping Supervisor, you'll step into a dynamic role that offers growth and development while ensuring our hotel shines with impeccable cleanliness. You'll lead a dedicated team, setting high standards and creating memorable guest experiences that encourage repeat visits. Your previous supervisory experience, ideally in hospitality, will be key in maintaining our commitment to excellence. If you're enthusiastic, dependable, and passionate about delivering outstanding service, we invite you to apply and become part of our vibrant team.

Compensation:

$16 - $17 hourly

Responsibilities:

• Hire and train housekeeping staff to perform cleaning duties and deliver customer satisfaction to our expectations

• Keep a record of areas cleaned by room attendants and make a note of any issues such as room damage or maintenance requests

• Oversee the housekeeping department budget, take inventory, and ensure there is a stock of adequate cleaning supplies

• Make sure all cleaning equipment is in good working condition and schedule repairs as needed

• Supervise housekeeping staff as they perform daily assignments, including cleaning all guest rooms and public areas

• Translate and provide training (English- Spanish).

Qualifications:

• At least 3 years of experience in a senior role in the housekeeping department

• Over 2 years of experience in guest services or hospitality

• Must have a high school diploma or the equivalent (GED)

• Must possess excellent leadership, organizing, and customer service skills

• Extensive knowledge of environmental services (EVS), including detailed cleaning processes and a wide range of cleaning supplies and equipment

• Must be bilingual in English and Spanish.

About Company

Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.