Housekeeping Supervisor

At Vitality Living, our mission is to create vibrant communities where residents, families and team members can be themselves, live purposefully and experience a profound sense of belonging. Our vision is to create vibrant communities where residents thrive, families engage, and team members are proud to work. We engage experienced, vibrant leaders with a proven track record for success who can make our mission come to life. Keeping focus on our core values, we strive each day to ensure that our residents remain connected and purposeful.

GENERAL PURPOSE:

To be part of a vibrant team devoted to delivering a unique and enjoyable customer service experience for our residents and visitors.

RESPONSIBILITIES:

• Organize and assign all housekeeping tasks so that the workload is evenly divided among housekeeping team members.

• Participate in interviewing, hiring, orienting, training, evaluating and supervising the Housekeeping Department team members.

• Develop and supervise a daily cleaning schedule

• Keep a regular schedule of all daily, weekly, monthly, seasonal and annual housekeeping requirements for the community.

• Develop a schedule for special cleaning such as windows, walls, curtains, stripping floors, etc.

• Schedule Housekeeping team members in keeping with current census and labor budget.

• Closely supervise work schedule to ensure there is no over-staffing and scheduled staff and the scheduled staff is used efficiently and effectively.

• Assist the housekeeping team in the completion of work assignments as needed.

• Keep required records of monthly cleaning report as directed by Environmental Services Director.

• Order housekeeping supplies within budget, maintaining accurate inventory at all times.

• Fill in, as needed, for housekeeping team members, including time off, PTO and call-offs.

• Verify the appropriate equipment, supplies and resources are available to team members as needed. Monitor the purchasing and usage of equipment and supplies in order to avoid improper use and eliminate unnecessary waste.

• Work closely with Environmental Services Director in resolving any grievances or problems related to the housekeeping department.

• Follow established policies and procedures

• Clean resident suites according to schedule, including but not limited to:

  • vacuum carpets
  • spot-clean carpets as necessary
  • clean ceilings and walls as necessary (e.g., removing cobwebs)
  • dust furniture, shelves, light fixtures, and other surfaces
  • clean bathroom, including shower stall, sink, toilet, counter, and floor
  • clean kitchenette, including sink, counter, refrigerator, and floor
  • defrost refrigerator as necessary
  • remove trash
  • remove and launder bed linens and towels
  • replace bed linens and towels
  • clean windows as necessary

• Assist in Annual Suite Service of resident suites according to schedule.

• Clean community common areas to schedule, including but not limited to:

  • vacuum carpets
  • spot-clean carpets as necessary
  • mop floors
  • clean ceilings and walls as necessary (e.g. removing cobwebs)
  • dust furniture, shelves, light fixtures, and other surfaces
  • clean restrooms including sinks, toilets, counters, and floors
  • remove trash
  • clean windows as necessary

• Deep clean community common areas according to schedule.

• Effectively collaborate with team members to improve resident and family experience.

• Attend and participate in onboarding and annual training, in-services and team member meetings as requested.

• Perform other duties as assigned by Environmental Services Director.

• Must be at least 18 years old.

• Demonstrate ability to communicate effectively in English, both verbally and in writing.

• Meet state or provincial health related requirements.

• Maintain any certifications as required by state or provincial regulations.

• Desire to work with older adults and their families

• Projects a positive and professional image at all times.

PHYSICAL REQUIREMENTS:

Physical Demands include: Standing, Walking, Sitting, Bending, Reaching, Pushing, Pulling, Climbing Stairs, Grasping, Manual Dexterity, Stooping, Kneeling, Crouching, Vision Acuity, Color Vision, Talking, and Hearing.

The weight determined to be appropriate for a Housekeeper to lift with or without reasonable accommodations is up to 50 lbs.