Housekeeping Supervisor

Job Description & Requirements

The Housekeeping Supervisor is responsible for supervising daily housekeeping operations to ensure guest rooms and public areas are clean, well-maintained, and presented to hotel standards. The role leads room attendants and public area attendants, inspects work quality, manages schedules, supports training, and helps maintain a safe and efficient housekeeping operation

Key Responsibilities

Supervise and coordinate the daily work of housekeeping staff

Inspect guest rooms, corridors, public areas, and back-of-house areas to ensure cleanliness and standards are met

Assign duties, prepare shift schedules, and arrange coverage for absences

Train, coach, and motivate housekeeping team members

Monitor staff performance and provide feedback, guidance, and corrective action when needed

Ensure proper use of cleaning supplies, chemicals, and equipment

Maintain stock levels of linens, amenities, and housekeeping supplies

Respond to guest requests and complaints promptly and professionally

Coordinate with front office, engineering, and other departments on room status and maintenance issues

Ensure compliance with safety, sanitation, and hygiene procedures

Assist with lost and found handling, deep cleaning projects, and room inventory control.

Located along the historic Singapore River in vibrant Robertson Quay, Novotel Singapore Robertson Quay blends colonial charm with modern comfort. The hotel offers 336 stylish guestrooms and suites, including panoramic river view rooms and spacious suites with workstations. Guests can enjoy a 25 metre outdoor pool, 24 hour gym, meeting facilities, Executive Lounge access for eligible rooms, and diverse dining options, including an all day restaurant, a hidden bar, and a poolside bar.