Housekeeping Supervisor

The Role

This is a hands-on supervisory role for someone who takes pride in the details and understands that housekeeping is at the heart of the guest experience. Reporting directly to the Housekeeping Manager, you’ll support the day-to-day housekeeping operation across both properties and help ensure consistently high standards.

You’ll work closely with the Housekeeping Manager and our external cleaning partner, helping supervise daily standards, conduct quality checks and ensure every apartment feels exactly as it should.

Working hours are day shifts, 5 days per week, on a 40-hour contract. Flexibility is required to meet business needs, especially during peak periods and busy trading periods.

What You’ll Be Doing

Leadership & Standards

• Support the Housekeeping Manager in maintaining and driving housekeeping standards across both properties
• Work closely with the Housekeeping Manager and our external cleaning company to support clear communication, quality control and accountability
• Conduct spot checks on apartments cleaned by the external team
• Personally clean apartments and lead by example
• Ensure consistency in presentation, styling and finishing touches

Operations & Compliance

• Support the Housekeeping Manager in maintaining smooth day-to-day housekeeping operations and ensuring the department remains fully compliant
• Help maintain organised housekeeping systems, storage areas and efficient back-of-house flow
• Support the Housekeeping Manager in maintaining and improving SOPs and checklists
• Ensure H&S and compliance standards are consistently maintained

Stock, Inventory & Organisation

• Support the management of linen, consumables and cleaning stock
• Monitor supplies, flag replenishment requirements to the Housekeeping Manager and maintain well-organised housekeeping cupboards
• Support inventory checks and stock control across both properties
• Identify missing equipment or replacement items and report requirements to the Housekeeping Manager
• Monitor par levels and flag stock or cost issues to the Housekeeping Manager

Property Oversight

• Conduct spot checks and support housekeeping presentation at 33 Castle Terrace
• Liaise closely with maintenance to report and follow up on defects
• Ensure apartments are always guest-ready and maintained to a high standard
• Support the F&B offer at StayHush from a cleanliness and presentation perspective

Guest Experience

• Understand that housekeeping directly impacts reviews and repeat bookings
• Notice the small things — alignment, scent, lighting, detail
• Help create spaces that feel calm, effortless and genuinely cared for

What We’re Looking For

• Previous experience as a Housekeeping Supervisor or similar role (aparthotel or boutique hotel experience preferred)
• Strong organisational skills and a sharp eye for detail
• Confident communicator who can build positive working relationships
• Comfortable in a growing, fast-paced environment and happy to support the Housekeeping Manager as the department continues to develop
• Good understanding of H&S and compliance requirements

But just as important:

• Positive, grounded and solution-focused
• A genuine “can-do” attitude
• Someone who values work-life balance and brings calm energy to the team
• Someone who treats the property with care and pride — like it’s their own

We’re building something thoughtful at StayHush and 33 Castle Terrace. We want someone who wants to be part of that journey — supporting the Housekeeping Manager and helping maintain and develop the standard as the business grows.

About LSG Capital

LSG Capital is a privately funded, Edinburgh-based real estate investment and operating company focused on developing and operating high-quality aparthotels. Established in early 2024, the business has acquired its first two flagship assets:

• 33 Castle Terrace – a luxury boutique aparthotel of 7 generously sized apartments in the heart of Edinburgh.
• StayHush (Crichton House) – a landmark redevelopment just off the Royal Mile, transforming a former industrial brewery into a 21-unit design-led aparthotel with a food & beverage offering.

LSG Capital is a start-up platform with ambitious growth plans and a strong emphasis on exceptional guest experience, thoughtful design, and operational excellence.

We are now seeking an experienced Housekeeping Supervisor to support our Housekeeping Manager in maintaining exceptional standards at StayHush and 33 Castle Terrace.

Pay: £29,000.00 per year

Work Location: In person