HouseKeeping Supervisor

About the role

This is a Housekeeping Supervisor role responsible for overseeing housekeeping operations, managing team performance, and maintaining cleanliness standards across all facility areas.

Key responsibilities

• Master housekeeping operations including cleaning procedures, chemical usage, equipment operation, and public area hygiene standards
• Conduct inspections and quality control checks
• Lead and manage housekeeping team by delegating work, providing briefings and guidance, supervising work results, and conducting performance evaluations
• Ensure all work complies with standard operating procedures
• Monitor cleanliness and maintenance of lobby, corridors, toilets, public areas, and general facilities
• Conduct routine inspections and follow up on findings
• Handle complaints regarding cleanliness and coordinate with Engineering, Security, Tenant Relations, and related departments
• Prepare housekeeping activity reports for management including cleaning checklists, work monitoring, chemical and equipment usage, and facility damage or findings reports

About you

• Minimum D3/S1 education, preferably in Tourism, Hospitality, or related field
• Minimum 2–3 years experience in housekeeping
• Honest, disciplined, responsible, and detail-oriented
• Strong communication skills
• Able to work in a team and capable of leading a team
• General AK3 certification is an added value