Housekeeping Supervisor

Job brief

We are looking for an enthusiastic and motivated Housekeeping Supervisor to assist the Head Housekeeper in leading our team of room attendants and ensure that the accommodation and public areas offered to guests are presented to the highest standards of cleanliness and guest provision.

The role also necessitates correct Health & Safety policies being adhered to and accurate record keeping of housekeeping suppliers to maximise the efficiency of the department.

Responsibilities

· To assist the Head Housekeeper in ensuring an efficient and effective housekeeping and laundry operation within the hotel

· To ensure the completion of all housekeeping shift duties to ensure the smooth running of the department

· Inspect accommodation and public areas cleaned by staff to ensure that existing standards of hygiene and cleanliness are met and maintained at all times

· Continue to improve standards within the department and motivate the staff

· Deliver the highest standards of customer service at all times, setting an example for the team in this regard

· Attend regular daily operation brief-ins with the team

· To attend and actively participate in regular HOD weekly meeting in the Head Housekeepers absence

· To assist the Head Housekeeper with housekeeping staff recruitment, inductions, training and appraisals, addressing issues as they arise in the moment and escalate issues to Management as required

· To assist with controlling and monitoring day to day expenditure within the Housekeeping budget and maintain efficient stock control

· Deal with suppliers and order products using the central purchasing system in the absence of the Head Housekeeper

· Communicate positively and effectively with other departments

· Be well presented at all times and ensure that all staff wear uniform

Requirements

· Previous experience as a Housekeeping Supervisor

· Strong leadership and team management skills

· Stamina to handle the physical demands of the job

· The ability to motivate and encourage staff under the Head Housekeeper guidance

· The ability to work under pressure in an ever changing, fast-paced environment

· Flexibility to work various shifts, including evenings and weekends

· Legal right to work in the UK

Benefits

· Competitive salary

· Excellent training and development opportunities

· Meals and uniform provided as per company policy

Benefits:

• Discounted or free food
• Employee discount

Experience:

• housekeeping: 3 years (preferred)

Work Location: In person