Housekeeping Supervisor

The award winning Grandover Resort& Conference Center is currently looking for a Housekeeping Supervisor, to join our team and provide excellent customer service to our Resort guest. Performing routine duties in cleaning and servicing of the guest rooms and bathrooms. The Housekeeping Supervisor should be pleasant, honest, friendly and should be able to address guest request and issues, under supervision of housekeeping management. Housekeeping Supervisors promote a positive image of the property. Ultimately, you will ensure a pleasant and comfortable experience for our guest during their stay with us.

Hours: 8:30am - Finish

Holidays and Weekends Required

Job Responsibilities:

• Lead, train and supervise Room Attendants and House Persons at the Resort to ensure all rooms and guest areas meet established cleanliness and quality standards.
• Assess product inventory, assign special projects for cleaning and inspect rooms for cleanliness and quality.
• Verify and report status and/or discrepancies of rooms to Resort Management and Front Desk Personnel.
• Monitor room attendant boards, carts, lost and found, stocked linen closets, caged areas with designated inventories.
• Communicate and coordinate with Engineering/Property Operations to ensure efficient maintenance and repair of items related to guest rooms and public areas.
• Perform Room Attendant, Laundry Attendant and/or House Person duties, as needed.
• Assist in performance evaluations of Room Attendant, and/or House Person, as needed.
• Respond to special guest requests in a timely, friendly and efficient manner.
• Any other duties assigned by management.
• Inspect at least 60 rooms per day, focusing on room attendants.
• Written inspections/issues are to be completed on room attendants.
• Ensure room attendants have needed materials

Job Requirements

• Two-year experience as a room attendant required, One year experience in a supervisory role preferred.

• Work experience as a Room Attendant or Housekeeper (Periodically clean rooms if needed).

• Experience with industrial cleaning equipment and products.

• Good physical health and stamina.

• Flexibility to work weekends.

• Ability to work with little or no supervision while meeting high-performance standards,

• Ability to follow instructions.

• Detail-oriented.

• Professional attitude, motivated.

• Previous hotel-related experience preferred.

Benefits:

• Health insurance

• Dental insurance

• Vision Insurance

• Pet Insurance

• Disability Insurance

• Paid Time Off

• 401(k) with employer match

• Employee cafeteria

• Uniforms provided

• Hotel Discount Program

• Employee Referral Bonus Program

Koury Corporation is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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