Housekeeping Supervisor

We're looking for a hands-on Housekeeping Supervisor who takes pride in the details, keeps a team motivated on a busy floor, and won't settle for "good enough" when it comes to cleanliness and presentation.

Responsibilities:

• Supervise daily housekeeping operations across guest rooms, public areas, and back-of-house
• Inspect rooms and public spaces to ensure they meet cleanliness, presentation, and brand standards
• Assign and monitor room attendants' workloads, ensuring timely turnaround and room readiness
• Coordinate with Front Office on room status, VIP preparations, and special requests
• Train, coach, and motivate housekeeping staff to maintain consistent service standards
• Manage inventory of cleaning supplies, linen, and guest amenities, and coordinate replenishment
• Handle guest requests and complaints related to housekeeping promptly and professionally
• Ensure compliance with safety, hygiene, and lost-and-found procedures

Requirements:

• Minimum 2–3 years' experience in a housekeeping supervisory role (5 star hotel experience preferred)
• Strong leadership and team coordination skills
• Meticulous attention to detail and high cleanliness standards
• Ability to work shifts, including weekends and public holidays
• Basic proficiency in Microsoft Office and PMS/housekeeping systems a plus
• Good communication skills, both written and verbal

Pay: RM2,500.00 - RM3,500.00 per month

Benefits:

• Additional leave
• Health insurance
• Maternity leave
• Meal allowance

Work Location: In person