Housekeeping Supervisor

• Position Summary:** The Housekeeping Supervisor is a **full-time

seasonal position** responsible for overseeing daily housekeeping

operations at the Country Inn. This role ensures that all rooms and

public areas meet **Jiminy Peak's high standards of cleanliness and

guest satisfaction.** The Supervisor provides leadership and direction

to the housekeeping team, coordinates daily assignments, and maintains

effective communication with other departments to support smooth

operations and an exceptional guest experience. **Reports to:**

Housekeeping Manager **Responsibilities and Duties:** - Supervise and

direct housekeeping staff to ensure all tasks are completed accurately,

efficiently, and to company standards. - Train new team members and

provide ongoing coaching to support performance and consistency. -

Conduct regular inspections of guest rooms, owner units, and public

areas to ensure cleanliness and quality standards are met. - Communicate

daily with the **Front Desk** and **Owners Department** to ensure rooms

are ready for arrivals and special requests are handled promptly. -

Respond to guest and owner feedback, addressing any issues or concerns

in a timely and professional manner. - Review guest survey results and

take corrective action where needed. - Maintain accurate records of room

assignments, inspections, and inventory of keys, supplies, and

equipment. - Promote a positive and team-oriented work environment

focused on service excellence and attention to detail.

• Qualifications:** - Must be at least **18 years of age.** - **2 - 3

years of experience** in the hotel or hospitality industry required;

Prior Supervisory Experience Preferred. - Strong Leadership, communication, and organizational skills. - Excellent attention to

detail and problem-solving abilities. - Friendly, professional, and

customer service - oriented demeanor. - Ability to work effectively both

independently and as part of a team. **JOB CODE: 4225-210**