Housekeeping Supervisor (Full-Time)

QUALIFICATIONS & SKILLS

• Full-time position for varied day and evening shifts. Weekend availability required.
• 1 year experience in housekeeping, preferably in a hotel environment.
• A true desire to understand and anticipate the needs of others.
• Refined verbal and written communication skills
• Detail oriented and organized.
• Ability to effectively train, direct and coach staff.
• Eager attitude towards learning and career development.

ESSENTIAL JOB FUNCTIONS

• Assist in managing the hotel housekeeping department while working in collaboration with other departments.
• Ensure new team members are equipped with the necessary knowledge and skills to achieve job expectations.
• Evaluate team performance and coach staff as needed.
• Ensure the proper cleanliness of guest rooms, public spaces and other hotel areas in adherence with brand standards.
• Issue daily assignments to team members to include special requests, areas of concentration and deep cleaning.
• Ensure maintenance problems are promptly reported and resolved timely.
• Order supplies and maintain accurate inventory.
• Respond to guest requests and address concerns beyond satisfaction.
• Manage lost and found inventory and assist with guest inquiries.
• Perform any and all housekeeping duties as needed.
• Perform various administrative tasks including payroll, shift reports, inventory, and scheduling.
• Report to work when scheduled and in proper uniform.
• Maintain a consistent professional and positive attitude when communicating with hotel guests and staff.
• Practice safe work habits and comply with sanitary, safety, security and emergency procedures.
• Any other tasks / duties as requested by management.

MC Management is an Equal Opportunity Employer: EOE Minorities / Females / Protected Veterans / Disabled. See additional legal notices and federal and state posters regarding employee rights at mcmanagementrochester.com. Requests for disability-related accommodation should be directed to the location you are applying to or the Human Resources Office at 585-546-1234.

Job Type: Full-time

Pay: $19.00 per hour

Application Question(s):

• Are you 18 years of age or older?
• Are you available to work weekends and holidays?
• Have you previously worked for MC Management of Rochester?
• Please tell us about your interest in this leadership position.

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: In person