Houseman

We're looking for a houseperson with excellent people skills who is motivated and attentive to provide our guests with a memorable experience at our hotel. We need a multi-talented individual who can perform a variety of tasks. Responsibilities include keeping hotel public areas clean, such as hallways, meeting rooms, and lobbies. You will also complete any special projects as directed by housekeeping managers. Our ideal candidate has previous experience in a houseperson or housekeeping role and a strong commitment to excellent customer service. If this sounds like an exciting opportunity, please apply now!

Responsibilities

• Clean and maintain guest rooms, hallways, furnishings, flooring, lobby, and other work areas
• Begin each shift by visiting assigned floors and collect trash, dirty linen, and other materials as instructed by management
• Ensure the highest level of customer service by anticipating and responding quickly to visitors' requests

Qualifications

• Experience with a variety of cleaning products and techniques
• Proven customer service experience with a strong guest-focused mentality
• Possesses a strong work ethic with exemplary organizational, time management, and communication skills

About the company

Holiday Inn Express & Suites Billings West is a Torchbearer Award-winning hotel proudly serving the Billings, Montana community. We believe that caring for our employees empowers them to provide exceptional service to our guests. Our team thrives in a fun, community‑focused environment that supports collaboration, growth, and outstanding hospitality.

Benefits include:

• Competitive wages for all positions
• Health insurance (full‑time employees)
• Supplemental health coverage, including vision and dental (full‑time employees)
• 401(k) retirement plan
• Paid time off
• Employee discounts at all IHG hotels