Housing Adequacy Project Administrator

We are looking for an organised, proactive, and community-minded Project Administrator to join our Housing Adequacy team based in Whangārei. This is a permanent part-time position working 30 hours per week (0.75 FTE).

As a Project Administrator, you will play a key role in supporting the delivery of Habitat for Humanity's Healthy Homes Programme, Home Repair Programme, commercial contracts, and housing portfolio. This is a varied and rewarding role where you'll coordinate referrals, appointments, maintenance activities, contractor administration, reporting, and stakeholder communications to help ensure families receive the support they need.

Working closely with internal teams, contractors, community partners, landlords, and whānau, you'll help provide efficient administrative and operational support that contributes directly to improving housing outcomes across Northland.

Responsibilities:

• Coordinate referrals from intake through to completion, ensuring all information is accurately recorded and maintained.
• Manage appointments, team schedules, meetings, agendas, minutes, and follow-up actions.
• Maintain accurate records within Salesforce, Wunderbuild, and other systems.
• Gather and process documentation required for referrals and financial assessments.
• Coordinate maintenance and repair requests across Habitat's housing portfolio.
• Prepare Healthy Homes Assessment reports and recommendation reports.
• Liaise with homeowners, landlords, property managers, contractors, suppliers, and community partners.
• Process invoices, purchase requests, and reimbursements accurately and efficiently.
• Coordinate contractor onboarding, compliance documentation, and administration.
• Support workshops, training sessions, meetings, and other programme activities.
• Respond to enquiries professionally and provide exceptional customer service to all stakeholders.
• Assist with reporting, data management, and programme administration.

We're looking for a highly organised, detail-oriented individual who thrives in a fast-paced environment and enjoys working with a wide range of people.

Our ideal candidate will have:

• Previous experience in an administrative, coordination, or project support role.
• Strong Microsoft Office skills, particularly Word, Excel, and Outlook.
• Experience using Salesforce, Wunderbuild, or similar CRM and project management systems.
• Excellent written and verbal communication skills.
• Strong organisational skills with the ability to manage competing priorities and meet deadlines.
• Experience building positive working relationships with customers, contractors, suppliers, and community stakeholders.
• The ability to work independently while knowing when to seek support or escalate issues.
• Knowledge of the Residential Tenancies Act 1986 (preferred).
• An HPA Level 1 Certificate, or willingness to obtain one.
• The ability to engage respectfully with diverse communities, particularly Māori and Pasifika families and whānau.
• A calm, patient, and solutions-focused approach.
• A genuine commitment to Habitat's mission and desire to make a positive impact in the community.

About Habitat for Humanity

Habitat for Humanity Northern and Southern Limited is the largest of Habitat for Humanity affiliates in New Zealand. We deliver a wide range of housing-related services, including developing new affordable homes, managing leased housing, delivering home repair programmes, and providing healthy homes initiatives, alongside our well-known ReStore charity shops which help fund our mission.

With a team of nearly 150 staff and over 400 volunteers across Auckland, Northland, Canterbury, and Southland, we are a growing, purpose-driven organisation committed to creating long-term, positive impact for the communities we serve. Our work is grounded in dignity, equity, and the belief that everyone deserves a safe, decent place to live.

Everything we do is guided by our core values:

• Whakahirahira(Inspiring Action) – We lead by example and motivate others to make a difference
• Whanaungatanga (Working Together) – We build strong relationships and collaborate to achieve more
• Tikanga (Doing the Right Thing) – We act with integrity and hold ourselves to high standards
• Manaakitanga(Caring for Others) – We show genuine care, respect, and support for those around us

Why Join Us?

Join a supportive, purpose-led team where flexibility, wellbeing, and collaboration are valued, while contributing to programmes that help create warmer, safer, and healthier homes for families across Northland.

Alongside this, you'll also benefit from:

• Competitive salary package that recognises your skills and experience.
• Monday to Friday working hours with flexibility across 30 hours per week.
• Growing organisation with exciting opportunities to develop your career.
• Meaningful work that directly impacts local families and communities.
• Exclusive staff discounts at our ReStores.
• Access to our Employee Assistance Programme (EAP), offering confidential wellbeing and support services.
• Join a fun, supportive, and collaborative team culture where your contribution is valued.

Ready to Apply?

If the above sounds like an opportunity that interests you, we’d love to hear from you — please attach your cv plus a cover letter explaining briefly why you would suit this role.

Applications close on Monday 19th October 2026. Please note that interviews may commence during the advertising period if suitable candidates apply.

Applicants must have eligibility to work in NZ.

Habitat for Humanity Northern and Southern Limited are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All who are employed by Habitat are expected to share this commitment and uphold the highest standards of conduct in line with our safeguarding policies.