Housing Administrator

Coordinate the daily operations of Daybreak’s housing programs to ensure smooth client transitions, strong landlord partnerships, and high-quality, youth-centered service delivery aligned with Housing First for Youth principles. The Housing Administrator facilitates client move-ins, maintains landlord relationships, ensures regulatory compliance, and collaborates with internal teams to address housing-related challenges. This role focuses on operational coordination and quality assurance, supporting a low-barrier, harm reduction approach that prioritizes stability, choice, and self-determination for youth and young adults (YYAs).

Essential duties include:

• Coordinate client transitions from the streets or shelters into Daybreak housing options, ensuring timely placements and full occupancy
• Collaborate with the YYA team to match participants with appropriate housing based on safety, proximity to transportation/school/work, and client choice
• Manage the move-in process, including unit readiness (bedbug treatment, cleaning, painting, furnishings) and required paperwork
• Meet with clients on lease agreements, program compliance, financial responsibilities, and tenant rights
• Serve as the primary liaison to landlords — build relationships, market the program, negotiate leases, and recruit new landlords willing to rent to YYAs
• Conduct and document weekly apartment inspections for Tax Credit, HUD, and funder compliance
• Provide consultation to case management teams on housing-related concerns, client crises, conflict resolution, and discharges
• Educate clients on lease contracts, tenant rights, and responsibilities
• Partner with the Housing Director on program development, data collection, and reporting
• Assist in developing and updating housing policies, procedures, and youth-friendly materials

Education & Experience

• Bachelor's degree (B.A.) in human services or a related field from an accredited four-year college or university required
• At least 3 years of experience in property management, housing coordination, or real estate operations

Skills & Abilities

• Excellent verbal and written communication skills
• Proficiency in basic computer skills, including Microsoft Office Suite
• Ability to work independently with minimal supervision while maintaining high performance standards
• Strong teamwork and collaboration skills
• Exceptional organizational and time management abilities
• Strong problem-solving skills with flexibility to adapt to shifting needs and priorities
• Ability to remain adaptable and responsive to the diverse and evolving needs of YYAs

Certificates, Licenses & Registrations

• Valid Ohio Driver's License
• Safe driving record per Motor Vehicle Record check
• Current automobile insurance
• CPR/First Aid Certification
• CPI Certification