Housing advisor

Company Description Admistay is a global admissions and student housing platform that supports learners pursuing international education in destinations such as the UK, USA, Canada, Australia, and Europe. The organization provides integrated services, including university admissions guidance, verified student accommodation, and career support, all under one platform. Admistay works with leading universities, property providers, and partners to offer transparent, student-centered assistance from course selection to room check-in. Headquartered in Noida, India, the company is building a trusted global community of students and partners by simplifying every step of the study-abroad journey.

Role Description The Housing Advisor is a full-time, on-site role based in Noida, responsible for guiding students and their families through the process of securing safe, suitable, and verified accommodation near their chosen institutions. In this role, the Housing Advisor communicates with students, parents, and property partners to understand housing needs, provide options, and support informed decisions. Typical responsibilities include conducting needs assessments, explaining different housing types and locations, coordinating bookings, and ensuring that students have a clear understanding of contracts, policies, and support services. The Housing Advisor also maintains accurate case records, follows up with students to ensure satisfaction, and collaborates with internal teams to improve housing offerings and service quality.

Qualifications

• Candidates should possess skills in Social Work and Social Services, with the ability to support diverse student populations and respond to individual housing needs.
• Candidates should possess strong Communication skills, including clear verbal and written communication, active listening, and the ability to explain complex information in an accessible way.
• Candidates should possess skills related to Child Welfare, with an understanding of safety, safeguarding, and well-being considerations for younger students.
• Candidates should possess Case Management skills, including organizing student information, tracking housing progress, and coordinating with multiple stakeholders.
• Additional beneficial qualifications include experience in student housing or customer service, familiarity with study-abroad processes, cultural sensitivity, problem-solving abilities, and proficiency with common office and CRM software.
• A bachelor’s degree in social work, psychology, education, humanities, or a related field is preferred, along with the ability to work on-site in Noida and occasionally flexible hours to support international time zones.