Housing Navigator

He kōrero mō mātou | About Us

Ka Puta Ka Ora Emerge Aotearoa is a national provider of mental health, addiction, disability, offender rehabilitation, wellbeing and housing services. We believe that everyone can live full and rich lives in their communities of choice. In every aspect of our work, we are committed to helping whānau be the best they can be.

He kōrero mō te tūranga | The Role

Make a real difference in the lives of whānau by helping people access safe, stable housing and the support they need to thrive.

As a Navigator within our Housing services, you will walk alongside Tāngata Whaiora and their whānau, supporting them to navigate housing challenges, connect with community resources, and access services such as the Ministry of Social Development, health providers, and education support.

Key responsibilities include:

• Building and maintaining positive relationships with Tāngata Whaiora and their whānau
• Supporting people to identify and achieve their goals, including securing and sustaining accommodation
• Completing assessments, support plans, and advocacy letters
• Working collaboratively with internal teams and external community agencies to achieve the best outcomes for whānau
• Connecting people with services and resources that strengthen independence and wellbeing

This is a permanent full-time role working Monday to Friday.

He kōrero mōu | About You

You are passionate about supporting people and believe in the potential of every individual and whānau. You thrive in a busy, people-focused environment and enjoy working collaboratively to achieve positive outcomes.

To be successful in this role, you will have:

• Experience working alongside community agencies and service providers to support whānau
• Strong written and verbal communication skills
• The ability to build rapport and engage effectively with people from diverse backgrounds
• Sound assessment, problem-solving, and advocacy skills
• Intermediate computer literacy and confidence using digital systems
• A genuine commitment to our values and embracing our culture, including our commitment to Māori and Pasifika communities
• A full New Zealand Driver Licence and legal working rights in New Zealand
• A current First Aid Certificate (including CPR), or a willingness to obtain one

Ko tā mātou mahi | We Offer

• Competitive salary of $58,964.33 - $77,107.21 per annum, depending on experience
• Learning and development opportunities, including 5-10 days of paid study leave each year
• Three days of wellbeing leave to rest, recharge, and look after your hauora
• Staff benefits and retail discounts through our employee benefits programme
• Work-life balance, with a Monday to Friday schedule and no regular weekend work

This position will be advertised until filled, so apply now.