Housing Officer

Overview

Join our dynamic team as a Housing Officer and become a vital part of creating vibrant, sustainable communities! In this energetic role, you will oversee housing management, ensure tenant satisfaction, and maintain positive relationships with residents and stakeholders. Your proactive approach will help foster safe, well-maintained environments where residents feel valued and supported. This paid position offers an exciting opportunity to make a meaningful impact in the housing sector while developing your skills in negotiation, properties and community engagement.

Responsibilities

• Manage tenant relations by addressing inquiries, resolving issues promptly, and ensuring a positive living experience
• Conduct regular property inspections to uphold safety standards and identify maintenance needs
• Negotiate lease agreements, renewals, and resolve disputes with tact and professionalism
• Collect service charges
• Coordinate with maintenance teams to facilitate repairs and ensure properties are well-maintained
• Enforce tenancy policies and procedures consistently while fostering respectful communication
• Support eviction processes when necessary, ensuring compliance with legal requirements and best practices

Requirements

• Proven experience in housing management or related customer service roles is preferred
• Driving license and access to a vehicle is essential for this role
• Strong negotiation skills with the ability to handle sensitive situations diplomatically
• Excellent communication skills to engage effectively with residents, colleagues, and external partners
• Ability to work independently while managing multiple priorities in a fast-paced environment
• Knowledge of relevant housing legislation and tenancy regulations is a plus
• A proactive attitude with a passion for community development and resident well-being

Embark on a rewarding career where your efforts directly contribute to thriving communities! We value energetic professionals who are eager to make a difference through dedication, clear communication, and innovative problem-solving. Join us in creating welcoming homes that foster growth, safety, and happiness for all residents.

Pay: £12.71-£14.00 per hour

Benefits:

• Casual dress
• Free parking

Work Location: On the road