Housing Operations Executive (Contract)

Housing Operations Eexcutive

Job Responsibilities

• Fulfil internal housing demand through unit sourcing, evaluation, rental negotiation, and mounting of suitable accommodation.
• Perform unit setup and furnishing for new units, as well as reinstatement works for end-of-lease units.
• Prepare and maintain e-documents related to tenant live-in and live-out processes.
• Conduct tenant live-in briefings and manage end-to-end tenant exit procedures.
• Maintain accurate and up-to-date tenant records, including HDB registration and other statutory requirements.
• Prepare and verify lodgings-related billing items and supporting documents for administrative processing, ensuring accuracy and timely submission.
• Liaise with landlords, property agents, and stakeholders on tenancy administration matters, including lease renewals, tenant registration, and reimbursement claims.
• Manage daily lodgings operations, including unit inspections, tenant movement tracking, stakeholder enquiries, and other operational matters.
• Ensure all housing-related enquiries, requests, and issues are attended to and resolved within established service timelines.
• Coordinate and schedule routine preventive maintenance activities, including air-conditioning servicing and other periodic maintenance works.
• Liaise with contractors to obtain quotations for cleaning, repair, maintenance, and reinstatement works, and oversee the completion of such works.
• Ensure all unit tenancies, service agreements, vendor contracts, and maintenance schedules are monitored and renewed in a timely manner to prevent any service or operational lapses.
• Manage Personal Protective Equipment (PPE) inventory, including stock monitoring, issuance, replenishment, and record maintenance.
• Operate company vehicles when required to support lodgings operational activities, inspections, and site visits.

Requirements

• Proficient in Microsoft Office applications, particularly Microsoft Excel and Outlook.
• Strong organizational and multitasking abilities, with the capacity to manage multiple priorities while maintaining accuracy and attention to detail.
• Meticulous, process-oriented, and able to work independently with minimal supervision.
• Strong interpersonal and customer service skills, with the ability to effectively engage tenants, landlords, agents, contractors, and internal stakeholders.
• Prior experience or knowledge in real estate, property management, facilities management, or a related field would be an advantage.
• Possess a valid Class 3 Driving Licence.

We regret that only shortlisted candidates will be notified. Thank you.

By submitting your resume, you consent to the handling of your personal data in accordance with Certis Group Privacy Policy (www.certisgroup.com/privacy-policy.

EA Personnel Name: Woon Pei Chyi (Jess)
EA Personnel No: R23119229
EA License No: 11C3955