Housing Program Assistant

Organization:

Founded in 2009, Home SF (HSF) helps low- and moderate-income households connect with San Francisco housing assistance programs for renters, first-time homebuyers and homeowners. We serve as a “one stop” access point for information and referrals, lead outreach activities and collaborative events, and provide counselor training and technical assistance to a dozen different housing service providers across all of San Francisco’s neighborhoods.

Job Summary:

The Program Assistant adds capacity and support to all of Home SF’s services and events. This position is primarily focused on homeownership and rental programs. Approximate breakdown of daily activities as follows:

• 30% Administrative: data collection and tracking, program compliance, and reporting. Support maintenance of the Home SF online calendar of workshops and clinics. Support work with partner agencies to obtain scheduling information and collect attendance.
• 50% Intake and Client Communications: Respond to inquiries by phone and email. Manage referrals between clients, member agencies and other community partners. Provide support marketing and outreach materials and lead Spanish translation of materials.
• 20% Outreach and Events: Support the planning and logistics for community outreach activities and events,, including but not limited to the annual Affordable Housing Expo. Represent Home SF by tabling and distributing materials at various renter, homebuyer, and neighborhood fairs. (Note: May require occasional weekend availability).

Note: The above description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Due to the small size of this organization, personnel may sometimes be required to perform tasks outside of their normal day-to-day duties.

Reports to: Director of Programs

Qualifications:

• Strong written and verbal communication.
• Fluency in and ability to translate documents in Spanish.
• Intermediate computer skills, Microsoft 365 (Teams, SharePoint, Excel, Outlook), Google Suite, social media and design tools like Canva.
• Familiarity with San Francisco neighborhoods.
• Organization and ability to self-manage/ track multiple tasks.
• Can work effectively in collaborations, as well as independently.
• Willingness to work some evenings or weekends and flexible hours.
• Experience with San Francisco affordable housing programs is preferred.

A cover letter indicating your interest in this role with your resume is required.

Physical Requirements:

While performing the duties of this job, the employee is frequently required to stand, walk, sit and type. Occasionally the employee is required to climb, balance and lift and/or move up to 25 pounds.

Home SF will make reasonable accommodation for applicants and candidates with disabilities, in compliance with federal and state disability laws. If reasonable accommodation is needed to participate in the job application or interview process, please contact andrea@homesanfrancisco, or call 415-202-5464.

Compensation:

Part-time, non-exempt, $25 hour/20 hours per week with paid sick time.

We foster a positive, collaborative work environment with opportunities for professional development and growth.

Home SF is an equal opportunity employer - people of color, people with disabilities, and LGBTQ candidates are strongly encouraged to apply. We prohibit discrimination based on an individual's race, color, religion, creed, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, age, physical or mental disability, veteran and military status, marital status, domestic partner status, or any other characteristic protected by federal, state or local law in any employment decision.

Job Type: Full-time

Pay: $25.00 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Retirement plan

People with a criminal record are encouraged to apply

Application Question(s):

• Are you able to translate documents to and from Spanish with ease?

Language:

• Spanish (Required)

Work Location: In person