Housing Solutions Advisor (Part time)

It's a great time to join Golding as we're an efficient, local, visible and listening organisation, providing sustainable homes and communities. We've an established track record for building quality homes and investing in our local communities.

We're excited to recruit a Part Time Housing Solutions Advisor to join our Housing Solutions team on a 9 - 12 contract covering maternity.

What you'll be doing

You’ll deliver an outstanding housing solutions service to our customers, leaving lasting first impressions and setting customers up to have successful tenancies. You'll co-ordinate all work associated with customers moving in and out as well as changes to tenancy holders including new lettings, mutual exchanges and managing our empty home processes.

More about you. What can you bring?

You’ll hold an NVQ Level 2 in either Business Administration or Customer Care or similar, or be qualified by experience. You'll have experience of working in a busy customer service environment and experience of managing and letting properties within private or public sector housing. You'll be confident working with GDPR legislation and be aware of data protection protocols. You'll have knowledge of property/housing management, basic understanding of Welfare and Housing Benefits, and ideally you'll have knowledge of Keystone Asset Management systems including Servicing module (KSI) and MRI housing management systems.

When and where you'll be doing it

You will enjoy a 27.5 hour working week with a a mixture of home working, office and visits. You'll earn an annual salary of £38260 Pro Rata dependent upon your knowledge, skills and experience.

Our Hub, Home, Roam approach allows you to work from wherever suits you best whilst also having a central workspace to collaborate and come together. Our head office is in central Maidstone and is a new, modern and bright space which inspires creativity and innovation.

What will you get in return?

Creating an environment which enables our people to thrive is crucial for us and our Total Reward package goes beyond your salary, designed to support you throughout your working life here.

You’ll get:

28 days annual leave per year (plus bank holidays) Pro rata

2 x Golding give back days

Regular opportunities for training (upskilling and cross skilling)

Company Pension contribution and life assurance

Flexible Benefits including health cash plan, additional holiday purchase, cycle to work scheme, onsite gym, retail discounts and more.

A full driving licence and DBS are required for this role.

Closing Date: Midnight 25th October 2026

We appreciate that people process information in different ways. Please get in touch if you would like some support with your application.

We will be sifting applications throughout and reserve the right to close applications early.

The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.

County Gate One, Stacey Street, Maidstone, ME14 1ST

[email protected]
0330 777 2600