Housing Voucher Case Manager

Health Solutions is a premier wellness center focused on whole person care. With over 400 employees in Southern Colorado, you would be joining a mighty team of support and administrative staff, clinicians, physicians, nurses, and others in our efforts to improve the health and wellbeing of our community.

We’ve got a great opportunity for a Housing Voucher Administrator to join the Housing Team under the Community Response team at 1304 Chinook Lane in Pueblo, CO.

What You’ll Be Doing

As a Housing Voucher Administrator in the Housing team, you would play a significant role in helping tenants access services and resources and take the next step to wellness. The Housing Voucher Administrator maintains a caseload consisting of multiple types of voucher recipients and can complete Housing and Urban Development/Department of Housing (HUD/DOH) requirements for housing vouchers. This position will provide services in tenant’s homes, in conjunction with services at Health Solutions, and at other locations in the community that provide a setting of natural support for the tenant. This position will report under the administrative supervision of Community Response Leadership.

RESPONSIBILITIES: Specifically, the Housing Voucher Administrator is responsible for:

• Voucher case management services for voucher recipients

• Complete new admissions/lease-ups

• Voucher issuance

• Work directly with landlords for maintenance and/or repair of property

• Report directly to the Department of Housing/Department of Local Affairs as we are a partnered agency with the State of Colorado.

• Complete recertifications each year to include inspections of the property.

• Complete interims (voucher changes)

• Hold tenant conferences for housing violations.

• Be knowledgeable of Fair Housing practices

• Work directly with landlords to ensure payments are made to them from the state of CO on the tenants’ behalf including protected financial information, beginning and stopping payments accordingly.

• Will make appropriate departmental referrals to Health Solutions for tenant to address any mental health; and/or substance use needs, as well as linking clients to community resources.

• Completes Housing Quality Standard housing inspections to ensure housing structure and functions meet HUD/DOH housing guidelines.

• Keeps accurate, complete, and up-to-date records within compliance with Health Solutions and HUD/DOH standards.

• Perform other job-related duties assigned by the Director or his/her designee.

• Physical requirements include the following:

• Requires standing, sitting, driving, and walking for prolonged periods of time.

• Occasionally lifts and carries items up to twenty pounds.

• Requires working under stress in emergency situations.

• Requires normal range of hearing and eyesight to record data electronically and communicate with clients.

• Occasional exposure to communicable diseases and bodily fluids

• Requires occasional driving in adverse weather conditions.

• Requires frequent use of hands and fingers to operate a computer keyboard and mouse.

What You’ll Like About Us

• Competitive pay $17.45 - $21.21 Hourly (Dependent on experience, certification and shift)

• Generous benefits package. For most positions, includes paid holidays, generous PTO, EAP, tuition reimbursement, retirement, insurances, FSA, and a premier wellness program

  • Insurance: Medical, Dental, and Vision, with low deductibles. Also, Wellness benefits program available.
  • HS Funded: EAP, LifeLock, Direct Path, Life and AD&D, LTD
  • Retirement 403(b) with employer match up to 6%
  • Additional Insurance: FSA, Voluntary Life, Sun Life Voluntary benefits, and pet insurance
  • Childcare
  • Flexible work schedule

• Employee recognitions and celebrations

• Warm and friendly work environment in which staff respect and learn from one another

What we’re looking For—The Must-Haves

• High school diploma or equivalent
• Administrative support experience
• Valid Colorado Driver License, good driving record, and access to transportation is readily available during working hours required.
• Computer proficiency required.

What we’d Like to See in you—the Nice-to-Haves

• Bachelor’s degree in social work, Psychology, or a closely related field required
• Experience successfully working in multi-disciplinary teams
• Experience working with adults who have severe and persistent mental illness
• Experience providing case management services to adults, and community systems navigation
• Can demonstrate an understanding of HUD/DOH rules and regulations
• Elite Emphasis Software knowledge
• Enterprise (earned) Income Verification knowledge
• Experience working with co-occurring disorders
• Spanish language skills

Health Solutions expects all staff to

• Adapt to change in the workplace and use change as an opportunity for innovation and creativity.
• Take ownership of problems, brainstorm problem resolutions, and use sound judgment in selecting solutions to problems, and demonstrate consistent follow through.
• Possess the job knowledge and skills to perform the fundamental job functions, and willingly assume greater responsibility over time regarding the scope of work.
• Inspire and model collaborative teamwork and Human Kindness; and
• Demonstrate accommodation, politeness, helpfulness, trust building, appropriate boundaries, and flexibility in customer service.

Must already be authorized to work in the US; sponsorships not available.

Closing Date: 01/31/2027 EOE, M/F