HR Administrator

About Shore360

Shore360 is a 100% Australian-owned BPO firm based in the Philippines, providing customized staffing and administrative support for international companies. We support clients across recruitment, HR, IT, administration, and office facilities, allowing them to focus on their core business.

Job description:

Roles and Responsibilities

• Provide administrative support to an Australian/American company
• Handle customer service tasks efficiently, ensuring high levels of client satisfaction
• Perform data entry, document management, and ensure accuracy of information across various platforms
• Manage deadlines and work well under pressure to meet targets
• Utilize ERP systems (QAD preferred) to manage workflows and processes
• Collaborate with team members using Microsoft 365 and cloud-based systems
• Generate reports and assist in projects using Excel, Visio, and other relevant tools
• Support Learning Management Systems as required

Required Experience

• 2-3 years of administration experience for Australian or American companies
• 2-5 years of customer service experience
• Intermediate to advanced skills in Microsoft Excel and Microsoft 365
• Experience in working with cloud-based software systems

Minimum Qualifications

• Excellent English communication skills, both verbal and written
• Strong attention to detail and ability to work with a sense of urgency
• Ability to work effectively under pressure and meet deadlines

A Successful Candidate Must Have

• Strong organizational skills and attention to detail
• A proactive approach to problem-solving and managing tasks

Proficient With

• Microsoft Office 365 (Intermediate-Advanced)
• ERP systems (QAD experience highly desirable, training provided for other ERP systems)
• Visio and other diagramming tools

Shore Xtra Perks

• Day 1 HMO Coverage
• Attendance Bonus: Get a chance to win up to ₱5,000 every pay run for consistent, perfect attendance via raffle draw.
• Fixed Weekends Off
• Unlimited Barista Coffee all shift long
• Free Parking & Shuttle
• Premium Game Lounge
• Social Passion Clubs: Photography, Dance, Fitness, Book, Music
• Engaging Monthly Events with prizes and rewards
• Referral Incentives
• Statutory Benefits: Maternity, Paternity, and Solo Parent Leaves, Magna Carta for Women, OT, and Premium Pays

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