HR Administrator

HR Administrator

Full time | Based at our Kew head office

Enjoy getting the details right and helping things run smoothly? Join ISN in a hands-on HR administration role where reliable work matters and there is room to learn, contribute and take ownership.

About ISN and the role

ISN operates a higher education institute and psychology clinics. Supporting the General Manager, you will provide quality day-to-day HR administration across ISN Psychology and ISN Clinic.

Administration is the core of this role. You will personally prepare documents, maintain records, coordinate activities and follow up tasks. It suits someone who takes satisfaction in accurate work, completed processes and being a dependable colleague.

We will help you learn ISN’s systems, procedures and organisational context. Once familiar with these, you will take responsibility for routine administration, organise your priorities and follow work through to completion. You will use available guidance, ask considered questions and recognise when something needs clarification or approval.

What you will do

• Prepare documents and assist with the onboarding and offboarding of employees.
• Coordinate recruitment administration, including interview arrangements, applicant correspondence and records.
• Maintain employee information and HR systems, and prepare routine correspondence using approved templates.
• Coordinate documentation for employee changes, training records and administrative follow-up.
• Respond to routine enquiries, check information and obtain approvals where needed.
• Keep track of deadlines and outstanding actions, and suggest practical improvements to administrative processes.

You may also support organisational meetings and committees by scheduling meetings, preparing papers, recording minutes and following up agreed actions.

What you will bring

• Strong attention to detail and a habit of checking your work.
• Demonstrated organisation, follow-through and sound judgement.
• A willingness to learn, apply feedback and become confident using new systems.
• Clear communication, a collaborative approach and confidence using Microsoft 365.
• Availability to work full time from our Kew head office.

Confidentiality and discretion are essential. You will handle sensitive information and consider what you share, with whom and how; including what a brief comment, calendar invitation or email attachment could reveal.

Previous HR administration experience is welcome. Strong transferable administration skills and a genuine interest in learning HR operations are equally valued.

Why join ISN

Work directly with the General Manager, build practical HR knowledge and make a visible contribution to everyday operations. You will have opportunities to take ownership of administrative processes, improve how work is done and broaden your skills while remaining closely involved in the day-to-day work.

Apply

Submit your CV and a cover letter answering these two questions, using up to 100 words for each response:

1. Describe an administrative process or recurring task you have personally managed. How did you keep it accurate, organised and completed on time, and what did you enjoy about it?
2. Tell us about a time you learned a new system or process and then used it independently. How did you check your understanding and decide when to ask for help?

A brief introduction followed by your two responses is all we need.

We already know our job ad quite well; this is our chance to get to know you.

At ISN, we’re enthusiastic about using AI responsibly, and you’re welcome to let it lend a hand with your application. Just make sure your own voice and experiences come through. Specific examples help us understand how you work.