HR Administrator

Loch is a unique team of Solicitors and People Professionals, committed to providing an exceptional experience for every client from the very first interaction. We believe that the right people make all the difference - and that’s where you come in!

As part of our growing group of legal and people-focused businesses, you’ll help us deliver practical, commercially focused support that makes a real difference to our clients. We’re always evolving our services to meet changing needs, so this is an exciting opportunity to join a forward-thinking team where your contribution will be valued from day one.

As an HR Administrator, you’ll provide essential assistance to our Consultants and play a key role in supporting our clients. You’ll bring a professional, proactive approach to a role where no two days are the same.

This is a fast-paced environment where organisation and accountability matter. You’ll be trusted to manage competing priorities, meet deadlines and deliver work to a consistently high standard, while bringing fresh ideas to help us improve how we work. As you develop, you’ll also have opportunities to build your career within HR.

Responsibilities

HR Consultancy Support

• Take clear and accurate notes during client meetings, both onsite and virtually, capturing key information, agreed actions and follow-up points.
• Prepare template letters and other HR documentation, ensuring documents are updated, amended, formatted and issued to a consistently high standard.
• Research emerging HR trends and keep up to date with developments in UK employment law and legislation, sharing relevant insights to support the HR Consultants and our clients.
• Support HR Consultants with drafting, reviewing and updating client policies and procedures to reflect their organisation and current requirements.
• Coordinate key administrative processes throughout the employee lifecycle, from onboarding new starters to managing employment changes and offboarding, ensuring each stage progresses smoothly.
• Keep client documentation and internal records accurate and up to date, ensuring information is stored and maintained consistently. You’ll also set up clients and manage the annual renewal process on BreatheHR, our partner HR system.
• Support prospective and existing Employment Tribunal Insurance clients through the preparation of quotations, applications and renewals.
• Monitor the HR inbox, responding to or allocating queries as appropriate and ensuring messages and follow-up actions are handled promptly.
• Support payroll administration by collating and checking information and completing related administrative tasks accurately and on time.
• Support our client invoicing processes by preparing and maintaining accurate records and helping to ensure invoicing activities are completed promptly.
• Communicate professionally and effectively with clients and colleagues across all channels, upholding Loch’s values and commitment to exceptional client service in every interaction.
• Scan, file and organise documents as required, handling client information carefully and in line with agreed processes.
• Provide ad-hoc project support, working collaboratively across the team and identifying opportunities to improve our processes.

Training, Wellbeing and Mediation Support

• Administer surveys using SurveyMonkey, including engagement surveys, workplace culture surveys and 360-degree feedback programmes.
• Launch surveys, monitor participation, provide client updates and undertake preliminary analysis of results using Microsoft Copilot.
• Set up training quizzes and evaluation activities, monitor responses and prepare reports.
• Support the preparation of training, wellbeing and mediation proposals and client materials.
• Coordinate training activities delivered by internal and external consultants, including scheduling and logistics.
• Conduct research into training topics, market trends, delivery approaches and pricing.
• Provide general administrative, coordination and project support for the training team as required.

What We’re Looking for:

• A confident communicator, both written and verbal, with an excellent telephone manner and a client-focused approach.
• Highly organised, with the ability to prioritise effectively and manage competing tasks, deadlines and stakeholders.
• Confident using Microsoft Office, including Word, Excel and PowerPoint; experience of BreatheHR or similar HR systems would be an advantage.
• Proactive, flexible and detail-focused, with the confidence to use your initiative and recommend process improvements.
• A positive, motivated team player who thrives in a fast-paced environment and takes pride in delivering excellent work.
• Previous HR Administrative experience is an advantage but not essential.

What’s in it for You:

• Competitive Salary: With a performance bonus and exciting Above & Beyond Awards to recognise your hard work.
• Great Benefits: From private medical insurance to life insurance, a healthcare cash plan, an even your birthday off, we’ve got you covered.
• Professional Growth: Continuous development and the chance to build a career with a growing Firm.
• Culture: Regular team social events, a ‘Dress for the Day’ dress code, a welcoming office culture where your contributions are celebrated.

If this sounds like the type of work environment that motivates you, then we would love to hear from you**.**

Read our Candidate Privacy Notice at https://weareloch.com/wp-content/uploads/2026/02/Loch-Dat-Protection-Candidate-Privacy-Notice-202602.pdf.

Benefits:

• Company pension
• Enhanced maternity leave
• Life insurance
• Private medical insurance

Work Location: In person