HR Administrator

About us

About Us

We are the UK’s leading delivery management company providing efficient, high-quality and competitively priced services across Business Mail, Parcels, Fulfilment and Doordrop Media both in the UK and internationally. We process more than 10 million items daily and are the market leaders in Downstream Access Mail (DSA) services, handling over 50% of bulk business mail in the UK.

We are in the top 100 privately owned companies with 23 locations across the UK. Our success is down to our people and the values we all follow to deliver excellence to our customers.

We think as part of a team, act with a can-do attitude and do the right thing.

Following these simple values has resulted in our people delivering and exceeding both our business and personal development goals.

We are a ‘family’ of uniquely different people with strengths in the areas we work in and always have the opportunity to be curious to enhance ourselves.

We are a disability confident employer and embrace Well Being, EDI and ESG to make ourselves and our environment the best it can be.

About the Role

Are you highly organised, great with people, and looking for a role where no two days are the same?

Join our team in Marlow as an HR administrator and play a key role in delivering efficient and accurate support across recruitment, payroll, employee records, and more.

This role offers hybrid working opportunities with occasional travel to other UK sites. You’ll work closely with managers and staff across the business, ensuring processes run smoothly and efficiently while contributing to a positive workplace culture.

Job Opportunity

What You’ll Be Doing:

• HR & Payroll Admin: Accurately maintain employee records, process changes, and support monthly payroll activity.
• Recruitment Support: Candidate tracking, onboarding documents, contracts, and compliance checks.
• Absence Management: Record and track all types of absences, supporting managers with documentation and processes.
• First-Line HR Support: Respond to HR queries, guide managers through basic employee relations matters, and support policy updates.
• Systems & Data Management: Keep company reporting systems and tools updated to ensure accurate data and insights.
• Project & Policy Work: Contribute to HR projects and help refine processes in line with best practice and legislation.

Company Benefits

• 23 days' annual leave
• Company Pension
• Long service rewards: both financial and leave-based.
• Health cash plan.
• Life assurance scheme.
• Critical Illness cover
• Access to our prestige benefits and rewards portal.
• Career development opportunities.
• Access to a well-established Employee Assistance Programme provider.
• And other excellent benefits you'd expect from a market leader.

Essential Skills

What We’re Looking For:

• At least 1 year of experience in a similar HR administrator position
• Highly organised with strong attention to detail and a 'right-first-time' approach
• Excellent communication skills – confident with all levels of staff
• Ability to handle sensitive information with discretion
• Proactive and self-motivated with a flexible, can-do attitude
• Strong IT skills, including HRIS systems and Microsoft Office

Desirable:

• Confidence to suggest process improvements and solutions

Additional Info

• A full UK driving licence is required, and occasional overnight stays may be necessary for travel to other sites.
• Monday to Friday, 37.5 hrs per week - occasional additional hours may be required to meet deadlines or support busy project periods
• A hybrid working pattern following the training period.

Ready to take the next step in your career in HR? Join us as an HR administrator today!