HR Advisor

About the role

This Fixed-term HR Advisor – People Operations provides a visible, responsive and trusted day-to-day HR service to Waipareira while employed and supported by KKL. The role strengthens leader ownership of people matters by combining practical HR advice with disciplined administration, workflow management, record-keeping and compliance follow-through. The position is the primary onsite contact for routine and moderately complex HR matters. It works within KKL frameworks, client scope, and delegated authority, escalating high-risk, sensitive, strategic, or legally complex matters to the KKL Management and/or Waipareira's authorised leadership, as appropriate. The role is also expected to contribute to service improvement by strengthening HR systems, workflows, documentation and data quality so that leaders receive clear support and KKL can provide reliable reporting and continuity of service.

Key responsibilities

• Provide timely advice to leaders and kaimahi on employment agreements, policies, leave, attendance, flexible work, conduct, performance and workplace expectations
• Maintain an accessible onsite presence, triage requests, confirm priorities and keep stakeholders informed of progress
• Coach leaders to address people matters early, document decisions and retain accountability for management decisions
• Coordinate onboarding, induction, probation and trial-period check-ins, role changes, secondments, parental leave, exits and offboarding
• Prepare accurate employment agreements, variations, letters and other employment documentation using approved templates and approval pathways
• Maintain personnel records, trackers, calendars and workflow controls so actions, approvals and deadlines remain visible
• Guide leaders with informal resolution, performance improvement, misconduct, disciplinary, restructuring and change processes within KKL guidance
• Coordinate formal complaints, grievances, bullying or harassment concerns and mediation referrals, escalating investigation or legal requirements appropriately
• Gather, validate and submit complete approved employee modification information to KKL for Datacom processing
• Monitor key compliance activities including agreement completion, right-to-work evidence, licences, required checks, training and review dates

About you

• Relevant qualification in human resources, employment relations, business or a related field, or equivalent practical experience
• At least three to five years' generalist HR experience, including employee relations, performance management and end-to-end employee lifecycle support
• Sound working knowledge of New Zealand employment relations, holidays, privacy, health and safety and good-faith process requirements
• Demonstrated experience preparing employment documentation, case records, manager guidance and formal HR correspondence
• Experience supporting workplace change, investigations, mediation or complex employment matters under senior oversight is preferred
• Experience with HR information systems, reporting, workflow improvement and data-quality controls
• Experience in a complex NGO, health, social services, education, iwi or whānau-centred environment is desirable
• Strong HR administration, document control and coordination capability, with willingness to personally complete detailed operational tasks
• Sound judgement and ability to assess risk, work within delegation and escalate at the right time
• Clear written and verbal communication, including confidence working with senior leaders and managers

About us

Te Whānau o Waipareira / Waipareira Group is the primary assignment for this role. KKL employs and supports the position, based at Whānau House, Henderson.