HR & Admin Executive

Who are we?

Westrock Coffee is more than a coffee company. We are a global partner in coffee, tea, extracts, flavours, and ingredients, helping businesses bring great products to consumers worldwide. With offices across ten countries and a sourcing network spanning 35 coffee origins, we combine innovation, sustainability, and operational excellence to create value across the entire supply chain. Join us and be part of a team that is passionate about making a positive impact from farm to cup.

Some of your responsibilities:

• Administer compensation and benefits, including payroll computation, leave monitoring, insurance enrollment, and statutory contributions.
• Manage the end-to-end recruitment process, including sourcing, screening, interviewing, background checks, hiring recommendations, and onboarding.
• Assist in reviewing, developing, and implementing HR policies and procedures to align with organizational goals, market trends, and competitiveness.
• Address employee disciplinary issues, grievances, and complaints.
• Identify learning and development needs through Training Needs Analysis, establish training and competency matrices, and develop the Annual Training Plan.
• Actively engage employees through regular communication and respond to HR-related inquiries.
• Lead and manage employee welfare initiatives, including organizing sports and recreation programs to enhance engagement.
• Support the HR & Admin Manager in managing performance processes to foster a performance-driven culture and pay-for-performance practices.
• Handle administrative tasks such as office supplies inventory, supervision of cleaners and security personnel, and monitoring of administrative bills.
• Manage license applications and renewals with relevant authorities.
• Promote and support Food Safety and SHE (Safety, Health, and Environment) culture within the company.
• Upkeep product safety and quality by following all food safety, GMP and Halal-related policies at the workplace.
• Perform ad hoc duties as assigned by Management as when required.

Someone who will be able to perform well in this role would have:

• Education: Bachelor’s Degree in Business Studies, Administration, Human Resource Management, or related discipline, or equivalent professional experience.
• Experience: 2 years of working experience in HRA field, preferably within the manufacturing industry.
• Skills: Knowledge of the Employment Act, Malaysian labour laws and practices, statutory requirements, strong communication, analytical, planning, and organizational skills.