HR & Admin Manager

Client Industry: Malaysian privately owned pharmaceutical and healthcare company

Location: Cheras, Kuala Lumpur

We are seeking a proactive and hands-on HR & Admin Manager to lead all aspects of human resources and office administration. This is a strategic and operational role in a growing SME, responsible for shaping HR policies, managing the employee lifecycle, driving engagement and culture initiatives, and ensuring smooth administrative operations. The ideal candidate is people-focused, detail-oriented, and thrives in a fast-paced, entrepreneurial environment.

Key Responsibilities:

1. Human Resource Management

• Manage the full employee lifecycle: recruitment, onboarding, performance management, learning & development, and offboarding.
• Maintain and update HR policies, employee handbook, and SOPs in compliance with Malaysian labor laws (Employment Act 1955, SOCSO, EPF, EIS, etc.).
• Ensure accurate and confidential management of HR records (physical and digital via HRIS).
• Administer monthly payroll and statutory submissions, in collaboration with Finance.
• Address employee relations matters including counseling, grievances, and disciplinary procedures.
• Monitor attendance, leave, claims, and uphold workplace discipline and positive morale.
• Conduct training needs assessments and coordinate internal or external development programs.

2. Talent & Culture Management

• Lead employee engagement initiatives that foster a positive and inclusive workplace culture.
• Design and roll out engagement surveys; gather and analyze feedback to inform actions.
• Organize wellness programs, team-building activities, and employee recognition efforts.
• Champion internal communications and collaborate with department heads to align engagement strategies.
• Track and report on key people metrics (e.g., turnover, absenteeism, eNPS) and recommend interventions.

3. Office & Administrative Management

• Oversee daily administrative functions including facilities, supplies, office maintenance, and asset tracking.
• Manage licenses, insurance renewals, and ensure regulatory compliance.
• Coordinate company travel, meetings, staff events, and official functions.
• Ensure proper filing and safekeeping of contracts, legal documents, and HR-related files.
• Liaise with government bodies, vendors, and service providers as required.

4. HR Strategy & Reporting

• Contribute to HR strategy planning to support organizational goals.
• Develop and execute people initiatives that drive performance, retention, and growth.
• Prepare and present HR reports (e.g., headcount, turnover, leave usage) to management monthly.
• Guide and mentor the HR Executive and support their professional development.

Key Requirements:

• Bachelor’s degree in Human Resource Management, Business Administration, or related field.
• Minimum 5 years of HR experience, with at least 2 years in a managerial or lead capacity.
• Solid knowledge of Malaysian employment laws, HR best practices, and payroll administration.
• Excellent interpersonal, communication, and conflict resolution skills.
• Strong organizational skills with the ability to multitask and prioritize in a dynamic SME setting.
• Proficiency in MS Office and HRIS tools.