HR and Administration Lead

HR & ADMINISTRATION HEAD

Company: Kakadiam LLP
Location: Surat, Gujarat
Department: Human Resources & Administration
Designation: HR & Administration Head
Employment Type: Full-Time

JOB PURPOSE

We are looking for an experienced and capable HR & Administration Head to lead the organization's overall HR function, manage key administrative, and support operations. The position will have primary responsibility for HR strategy, manpower planning, recruitment, employee relations, HR operations, compliance, administration, security, and inter-department coordination, while working closely with Management and Department Heads to ensure smooth organizational functioning.

KEY RESPONSIBILITIES

• Take complete ownership of the HR Department and HR operations, ensuring effective implementation of HR policies, processes, and systems.
• Lead manpower planning and end-to-end recruitment across management, staff, production, technical, and support functions.
• Manage the complete employee lifecycle including recruitment, onboarding, induction, confirmation, transfers, promotions, disciplinary actions, and separation.
• Manage employee attendance, leave, payroll inputs, grievances, employee relations, performance management, KRA/KPI, engagement, training, and retention.
• Develop, implement, and continuously improve HR policies, procedures, systems, and employee-related processes.
• Ensure timely and accurate HR documentation including Offer Letters, Appointment Letters, Confirmation Letters, Promotion/Transfer Letters, Warning Letters, Relieving Letters, Experience Letters, and Employee Verification Letters.
• Lead and supervise the Administration Department and Admin Staff, ensuring smooth and efficient day-to-day administrative operations.
• Coordinate with Production HODs regarding manpower planning, employee discipline, attendance, workforce availability, grievances, and other production-related HR matters.
• Coordinate with IT teams and software vendors for HRMS, attendance, payroll, production, access control, and other software-related issues.
• Oversee the Security Department, including security manpower, deployment, shifts, discipline, visitor management, access control, and security-related incidents.
• Supervise CCTV and surveillance operations, ensuring proper functioning, monitoring, maintenance, technical coordination, and availability of footage when required.
• Coordinate with Management, HR, Admin, Production, IT, Security, Accounts, and other departments for timely resolution of cross-functional issues.
• Ensure compliance with applicable labour laws, statutory requirements, company policies, and audit requirements.
• Monitor employee discipline, workplace conduct, safety, and overall working environment.
• Prepare and present HR MIS and Management Reports covering manpower, recruitment, attendance, attrition, employee issues, compliance, and other key HR metrics.
• Identify organizational issues and take proactive measures to improve employee productivity, discipline, engagement, and operational efficiency.
• Act as a key HR representative between Management and employees and ensure effective communication across all levels.
• Handle confidential employee and organizational information with appropriate professionalism and discretion.

ESSENTIAL QUALIFICATIONS

• Master degree in HR, Human Resources Management, Business Administration, Management, or a related discipline.
• 15-20 years of relevant experience in HR & Administration.
• Strong practical knowledge of HR Operations, Recruitment, Employee Relations, Labour Compliance, Administration, and Workforce Management.
• Proven experience in leading an HR team and independently managing HR operations.
• Strong experience in handling employee grievances, disciplinary matters, and workplace issues.
• Good knowledge of MS Office, Excel, HRMS, attendance, and payroll systems.

PREFERRED QUALIFICATIONS & EXPERIENCE

• MBA/PGDM in HR, MSW, or equivalent HR qualification.
• Previous experience in the position of HR Manager / HR & Admin Manager / HR Head.
• Experience in Diamond, Jewellery, Manufacturing, or other industrial sectors.
• Experience managing large-scale manpower, including blue-collar and production workforce.
• Exposure to security, CCTV, facility management, administration, and production coordination.
• Experience in developing and implementing HR policies, systems, KRA/KPI frameworks, performance appraisal processes, and employee engagement initiatives.
• Experience coordinating with labour contractors, consultants, statutory authorities, software vendors, and external agencies.

KEY COMPETENCIES

HR Leadership | Strategic & Operational HR | Talent Acquisition | Workforce Planning | Employee Relations | Labour Compliance | Administration | Team Management | KRA/KPI | Performance Management | Payroll Coordination | Conflict Resolution | Employee Engagement | Security & Facility Coordination | HRMS | MIS & Reporting | Decision Making | Problem Solving | Communication & Negotiation

SUCCESS IN THIS ROLE

The successful candidate will be expected to ensure strong HR governance, timely manpower availability, effective employee management, smooth administration, proper compliance, disciplined workplace operations, and efficient coordination across HR, Admin, Production, IT, Security, and other departments.