HR & Administration / Operations Coordinator

Job Overview

We are looking for a highly responsible and proactive HR & Administration / Operations Coordinator who can independently manage recruitment and HR operations while supporting the company's internal processes and cross-functional coordination.

This position is not limited to routine administrative work. The successful candidate should be organized, detail-oriented, capable of establishing and improving working processes, and confident in following up with different departments to ensure tasks are completed on time.

Key Responsibilities

1. Recruitment & HR Operations

• Manage the recruitment process from job posting, candidate screening, interview coordination, offer preparation, to onboarding.
• Coordinate employee onboarding, offboarding, probation, leave, attendance, and other HR processes.
• Maintain accurate and organized employee records and HR documentation.
• Coordinate with management and department heads regarding manpower requirements.
• Support the development and improvement of HR policies, procedures, and internal standards.

2. Internal Process & Document Management

• Develop, organize, and maintain company SOPs, forms, templates, policies, and standardized documents.
• Manage and organize internal workflows and documentation through Lark (Feishu).
• Ensure company documents are properly categorized, updated, and easily accessible.
• Identify inefficient internal processes and assist management in improving them.

3. Cross-Department Coordination & Follow-up

• Coordinate tasks and information between management and different departments.
• Follow up on assigned tasks, deadlines, and action items.
• Regularly update management on progress, delays, and outstanding issues.
• Support management in ensuring that agreed actions are actually implemented.

4. Administration & Operational Support

• Coordinate general office administration and internal company matters.
• Maintain basic inventory records for company equipment, assets, and office supplies.
• Follow up on invoices, bills, supporting documents, and coordinate with relevant departments.
• Provide administrative and operational support to the Sales team when required.
• Coordinate with external vendors and service providers.

5. Communication & Content Support – Advantage
(Candidates with basic skills in any of the following will be considered an advantage)

• Facebook / Social Media page management
• Canva or basic graphic design
• Basic photo/video editing
• Creating simple corporate communication or recruitment content.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, Management, or related field.

• Preferably 3+ years of relevant experience in HR, recruitment, administration, operations coordination, or similar roles.

• Must have hands-on recruitment experience and be able to independently manage recruitment assignments.

• Strong organizational and document management skills.

• Able to create and improve working processes, SOPs, forms, and internal documentation.

• Strong follow-up skills and comfortable coordinating with employees from different departments and levels.

• Able to manage multiple assignments and deadlines simultaneously.

• Proactive, responsible, detail-oriented, and willing to take ownership of assigned tasks.

• Comfortable working in a fast-moving company environment where responsibilities may occasionally extend beyond a narrow job scope.

• Able to communicate in Chinese or English at a working level.

• Experience using Lark (Feishu), HR systems, or workflow/document management systems is an advantage.

• Able to work overtime or on weekends occasionally when business operations require, with prior coordination.