HR & Operations Coordinator

Position Summary

The HR & Operations Coordinator supports the day-to-day execution of HR, workplace operations, and recurring business processes. This role is responsible for keeping routine administrative and operational activities organized, completed, and followed through, while coordinating with employees, vendors, and internal departments as needed.

The ideal candidate is organized, responsive, comfortable managing multiple priorities, and able to independently follow established processes while knowing when an issue requires escalation.

Key Responsibilities

Human Resources

• Support recruiting, onboarding, offboarding, employee records, and other routine HR administration.
• Support employee benefits administration, including enrollment, eligibility tracking, employee follow-up, and routine inquiries.
• Maintain HR documentation, trackers, recurring deadlines, training, and compliance-related records.
• Assist with timekeeping and payroll administration as assigned.
• Respond to routine employee questions and escalate sensitive or complex matters to the HR & Operations Manager.

Office & Workplace Operations

• Serve as a primary point of contact for routine office, facility, equipment, and workplace needs.
• Maintain office and kitchen supply inventory and coordinate routine purchasing and replenishment.
• Coordinate vendors, maintenance, repairs, quotes, scheduling, and follow-up for workplace needs.
• Escalate significant expenses, repairs, or operational issues as appropriate.

Accounts Receivable / Collection Support

• Monitor designated past-due accounts using NetSuite aging information and follow established collection procedures.
• Prepare delinquent account reports for management review.
• Prepare approved accounts for collection, maintain related documentation and status tracking, and escalate disputes or exceptions as needed.

Cross-Functional Support

• Provide routine administrative and coordination support to other departments based on business needs and priorities established by the HR & Operations Manager.
• Help route operational requests to the appropriate internal owner or external resource.
• Identify recurring administrative issues and opportunities to improve or standardize routine processes.

Qualifications

• Strong organizational and follow-up skills with attention to detail.
• Ability to manage multiple recurring responsibilities and changing priorities.
• Clear written and verbal communication skills.
• Comfortable working across departments and communicating with employees, managers, and external vendors.
• Ability to handle confidential employee and business information appropriately.
• Working knowledge of Microsoft Office or similar business applications.
• Experience with HR administration, office operations, project coordination, or similar work preferred.
• Experience with HRIS, payroll/timekeeping systems, NetSuite, or other business systems is a plus; training can be provided.

Pay: $18.00 - $23.00 per hour

Expected hours: 20.0 – 40.0 per week

Application Question(s):

• Will you be able to reliably commute to Houston, TX 77085 for this job?
• Will you now or will you in the future require employment visa sponsorship?

Work Location: In person