HR & Operations Executive

What You’ll Do

• Hiring: plan hiring needs with managers based on upcoming client work; post jobs on Naukri, LinkedIn, Indeed and other portals; keep our website’s careers page updated; screen resumes and manage AI-based screening on the website
• Selection & offers: schedule interviews and coordinate with managers; run reference checks and background verification; negotiate salary and send offer letters; follow up with selected candidates until they join; build a talent pool of good candidates for future roles
• Onboarding: prepare appointment letters, NDAs and joining documents; collect ID proofs, bank details and certificates; set up email, software access and devices for new joiners; run first-day induction on the company, services and culture
• Attendance, leave & payroll: track attendance, working hours and shift timings; manage leaves and the yearly holiday calendar; process monthly payroll and salary slips; calculate incentives and commissions for sales roles; handle reimbursements and expense claims
• Culture & engagement: plan festival celebrations and birthdays; organise team outings and team-building activities; share internal announcements with the team
• Employer branding: post team culture content on LinkedIn and Instagram; share employee stories and achievements; manage company reviews on Glassdoor and AmbitionBox; represent the company at job fairs and college events

Beyond HR: business exposure

• Office operations: manage office supplies, vendors and housekeeping; track company assets like laptops and equipment; manage office visitors and security; organise travel and event arrangements
• Client experience: coordinate client onboarding (collect documents and account access for Google Ads, Meta and websites, and schedule kickoff meetings); run monthly client satisfaction check-ins and feedback surveys; collect client reviews and testimonials (Google, Clutch, GoodFirms); send festival greetings and gifts to clients; track client contracts, NDAs and renewal dates
• Sales & marketing coordination: make first calls to new enquiries and book meetings for the sales team; gather results and data from teams for case studies; format proposals, presentations and the company profile; prepare company documents for tenders and RFPs; handle registrations, reminders and arrangements for webinars and events
• Founder’s office: manage the founder’s calendar, travel and follow-ups; follow up on pending client payments with the accounts team; keep company subscriptions, registrations, licenses and renewals on track

Why You’ll Love This Role

• See every side of a growing agency: people, clients, sales and operations
• Work directly with the founder and management
• Learn how a digital marketing business runs from the inside
• Variety every day, not the same task on repeat
• Room to grow into an HR or Operations Manager role as the team grows

Bonus If You Also Bring

• Experience with HR software (Keka, Zoho People, greytHR or similar)
• Knowledge of PF, ESI and payroll basics
• Experience in an agency or IT company
• Basic Canva skills for culture posts

Must Have: Clear English and Hindi · Strong organisation and follow-up · Comfortable with Excel / Google Sheets

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits:

• Cell phone reimbursement
• Internet reimbursement
• Provident Fund

Ability to commute/relocate:

• Ghaziabad, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person